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Operations Coordinator

People Profilers

Singapore

On-site

SGD 20,000 - 60,000

Full time

24 days ago

Job summary

A leading company in Singapore is seeking a logistics specialist for their supply chain team. The successful candidate will act as the primary contact for stakeholders, managing customer orders and incidents while ensuring compliance with SOPs. The role requires strong organizational skills, customer service orientation, and proficiency in logistics principles. Expect a competitive salary and a comprehensive benefits package.

Benefits

Competitive remuneration package
Comprehensive range of benefits

Qualifications

  • Minimum 1 year of working experience.
  • General understanding of Supply Chain Management concepts and logistics processes.
  • Ability to work under pressure in a fast-paced environment.

Responsibilities

  • First point of contact for customers, carriers, suppliers and other supply chain stakeholders.
  • Monitor transport execution and ensure adherence to work standards.
  • Provide input to supervisors for reporting and performance measurement.

Skills

Strong computer skills
Good time management skills
Customer service oriented

Education

Qualification in Logistics, 3PL, Transportation or Supply Chain Management

Tools

Microsoft Office

Job description

Responsibilities:

Day to day Operations:

  • First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
  • Handle customers orders including related documentation, and transport booking with carriers according to specified routing and service level
  • Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions

Request and Incident Management:

  • Handling of customer requests and supply chain incidents / disruptions
  • Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise

Visibility and Event Management:

  • Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
  • Follow up on missing events and investigate data inconsistencies

Support reporting and performance measurement:

  • Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
  • Support analysis of standard KPIs and reports and identify / suggest areas for improvement
  • Support the on-boarding of new suppliers to ensure successful origin global order, event and SOP compliance.

Process Governance:

  • Act in accordance with all relevant SOP, Work Instructions and job specific procedures
  • Support implementation of changes to processes or policies as determined by the process owners

Requirements:

  • Qualification in Logistics, 3PL, Transportation or Supply Chain Management, related field or comparable work experience
  • Minimum 1 year of working experience
  • Strong computer skills and good working knowledge of Microsoft Office
  • General understanding of Supply Chain Management concepts and logistics processes
  • Ability to work under pressure in a fast-paced environment
  • Highly dependable and reliable in ensuring priorities are met effectively, good time management skills
  • Customer service oriented

Job ID:L8V84W4R

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

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