Operations Associate (Inflight Catering)

SATS Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise de premier plan dans le secteur de la restauration aérienne recherche un 'Operations Associate' basé à Singapour. Ce poste clé soutient les opérations aériennes et assure le bon déroulement des services de restauration à bord. Les responsabilités incluent la supervision des opérations quotidiennes, la coordination avec le manager de service, et la vérification de la précision des emballages de repas. Les candidats doivent être adaptables, avoir de bonnes compétences en communication et faire preuve d'une forte attention aux détails.

Benefits

Transport d'entreprise pour les shifts de nuit

Qualifications

• Expérience préalable en catering aérien ou opérations aéroportuaires est un atout.
• Capacité à lire et comprendre les horaires de vol et les documents opérationnels.
• Disposition à travailler en shifts, y compris les week-ends et jours fériés.

Responsibilities

• Surveiller les opérations au sol pour identifier les comportements à risque ou les dangers physiques.
• Assister le responsable de service pour veiller à ce que les exigences opérationnelles soient respectées à temps.
• Gérer et surveiller les fonctions opérationnelles du centre de contrôle des opérations.

Skills

Adaptabilité

Compétences interpersonnelles

Précision

Compétences de communication

Attention aux détails

Job description

Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

SATS Asia-Pacific Star Pte Ltd

The Operations Associate plays a key role in supporting airside operations and ensuring the smooth uplift of inflight catering services. This role includes supervising daily operations, ensuring accuracy in packing and loading, and supporting the Duty Manager in coordinating flight schedules and addressing disruptions.

• Monitor ground operations to identify and report at-risk behaviors or physical hazards.

• Perform checks to ensure packing accuracy, in line with sector meal requirements.

• Read and interpret flight information to correctly load food and beverage carts onto aircraft.

• Assist the Duty Manager in overseeing operational and uplift requirements are met on time.

• Manage and monitor the full operational functions of the Ops Control Centre for airside operations.

• Coordinate with the Duty Manager in the event of flight disruptions and other operational contingencies.

• Supervise packing and verification of prepaid meals to ensure correct uplift for daily flights.

• Provide support in the absence of the Duty Manager on all operational matters.

• Perform Supplyman duties, including the physical loading and offloading of F&B carts as when necessary.

Job Requirements:

• Adaptable and possess good interpersonal skills and teamwork

• Good communication and coordination skills to liaise with various departments.

• Strong attention to detail, especially in handling flight-specific catering needs.

• Able to read and understand flight schedules and operational documents.

• Prior experience in inflight catering or airside operations is an advantage.

• Willingness to work shifts, including weekends and public holidays.

• Company transportation provided for shift between 11:00pm to 6:00am

• Working location 30 Changi North Crescent Singapore 499612