Operations Associate (Documentation and Guarantees)

Crédit Agricole CIB; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global corporate and investment bank in Singapore is seeking a professional to process and validate trade commodities transactions, ensuring compliance with policies and regulations. Responsibilities include vetting documentation, providing customer service, managing operational risks, and liaising with clients. The ideal candidate will have a background in trade processing and a strong understanding of compliance requirements. Join a dynamic and multicultural team that values collaboration and innovation.

Qualifications

• Experience in processing trade commodities transactions.
• Understanding of UCP600 regulations.
• Ability to liaise with internal and external clients.

Responsibilities

• Process trade commodities transactions accurately.
• Ensure compliance with legal and regulatory requirements.
• Maintain good relationships with internal and external parties.

Skills

Vetting of LC text

Document checking

Customer service skills

Operational risk management

Compliance checks

Communication skills

Job description

Summary of the position

Processing/validate SG/HK/AUS trade commodities transactions (import letter of credit issuance, financing, guarantee issuance, export letter of credit advising, payment).

Job Description

• Vetting of LC text and assist client in any queries related to their transactions.
• Perform document checking for both import/export LC documents.
• Perform price reasonable checks on commodity goods.
• Acting as a liaison officer liaising with the processing center and coordinating with internal and external clients related to all trade related transactions.
• Ensure Back-Office processing of transactions and manage operational risk.
• Ensure transaction processing is within acceptable technical risks and in compliance with bank’s rules and operation procedures.
• Ensure transaction processing is in conformity with conditions of transaction details.
• Ensure timely and accurate posting of entries to P&L accounts in relevant systems.
• Ensure timely and accurate handling of all life events including payment, funding and resolution of suspense items.
• Provide good customer service by maintaining good relationships with external and internal parties.
• Business continuity: provide effective back‑up for the team.
• Work closely with other TCF teams wherever necessary.
• First check and/or counter‑check import/export LC documents according to UCP600.
• Review customer applications and clarify with customers on ambiguous terms, if any.
• Ensure transactions are processed in conformity with transaction details.
• Monitor payment/acceptance of import/export bills and ensure notice of refusal are sent within time allowed as per documentation.
• Ensure data and accounting entry input into BO system are accurate.
• Perform compliance check and vessel screening.

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; financial security requirements, including prevention of financial crime and fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Company

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB) – Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world*. We support major companies and financial institutions in their development and the financing of their projects. As pioneers in responsible finance, social and environmental commitments are at the heart of our activities. Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy. We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations. Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered. By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations. All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences. Ready to take part in our mission?* By balance sheet size - The Banker, Juillet 2025.