Operations Associate

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Une banque de premier plan recherche un Operations Associate pour gérer les opérations quotidiennes au sein de sa branche. Le candidat sera chargé d'assurer la conformité aux normes de service et de contrôle interne tout en fournissant un service efficace aux clients, en réalisant des transactions et en préparant des rapports.

Qualifications

• Expérience en opérations bancaires préférée.
• Connaissance des réglementations de la Monetary Authority of Singapore requise.
• Compétences en communication et service client.

Responsibilities

• Informer les clients des circulaires réglementaires pertinentes.
• Traiter les transactions de trade, prêts, et remises.
• Préparer et soumettre des rapports de branche.

Skills

Service client

Connaissance réglementaire

Rapportage

Job description

Job Mandate

The Operations Associate is responsible for processing the daily operations of the Operations Department of the branch.

He/She ensures prompt and efficient service delivery in compliance with the Bank’s service standards and internal control.

Duties & Responsibilities

1. Inform clients of new relevant regulatory circulars and review their accounts to ensure continuous enhancement of quality service
2. Perform start and end of day activities as follows:
1. Review, prepare, and submit branch reports in accordance with existing policies, procedures, and control
2. Ensure that the Operations adhere to the following:

• Bank policies, procedures, and controls related to Treasury, Trade, Loans, and Wealth transactions are strictly followed by designated personnel to attain an acceptable audit rating and implement Audit rectifications within the department.
• Regulations of Monetary Authority of Singapore, Bangko Sentral ng Pilipinas, Anti-Money Laundering Council, and other pertinent government agencies.

Processing of trade, loans, inward/outward remittances, treasury, and wealth transactions

Performs other duties assigned from time to time.