Operations Assistant

MAPLE FREIGHT EXPRESS (S) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Support Coordinator to assist with daily operations, including scheduling deliveries, managing documentation, and customer coordination. The ideal candidate should have experience in logistics, strong organizational skills, and attention to detail. The position offers a chance to work in a dynamic environment focused on operational excellence.

Qualifications

• Experience in logistics or operational roles is preferred.
• Strong attention to detail and organizational skills.
• Proficiency in data entry and documentation processes.

Responsibilities

• Assist in scheduling deliveries, collections, and routes.
• Prepare and check delivery orders and invoices.
• Handle customer inquiries about delivery status.
• Generate reports for management regarding performance.
• Ensure compliance with safety regulations.

Skills

Scheduling

Inventory management

Customer service

Data entry

Operational compliance

Job description

1. Daily Operations Support
   Assist in scheduling deliveries, collections, and transportation routes
   Monitor and update shipment tracking systems
   Coordinate between drivers, warehouse staff, and customer service teams
2. Documentation & Data Entry
   Prepare and check delivery orders, invoices, and shipping documents (e.g., BL, AWB)
   Data Entry into system on billing
   Maintain accurate records of inventory and transactions
3. Customer Coordination
   Handle customer inquiries regarding delivery status or job arrangements
   Liaise with clients to confirm delivery appointments or special requirements
4. Support to Operations Manager / Executives
   Generate daily/weekly reports for management (e.g., delivery performance, job status)
   Assist in implementing operational procedures or SOP improvements
   Coordinate ad-hoc tasks or operational assignments
5. Compliance and Safety
   Ensure compliance with company SOPs and safety regulations
   Report any operational irregularities, damages, or delays