Operations Assistant

ROSES AND RHINOS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading online consignment store in Singapore is seeking a motivated team member to manage order fulfillment and customer service. The role includes product photography and participation in pop-up events, ideal for those passionate about sustainability and e-commerce.

Qualifications

• Prior experience with e-commerce or retail operations preferred.
• Interest in technology, fashion, e-commerce, or sustainability.
• Fluent in English and able to work independently.

Responsibilities

• Manage order fulfillment and inventory tracking.
• Deliver customer service as a brand ambassador.
• Assist in offline events.

Skills

Attention to detail

Problem solving

Organisational skills

Communication

Job description

Retykle is Asia’s first and largest online consignment store for buying and selling designer baby, children's & maternity fashion, gear and toys. Our mission is to make buying and selling high quality pre-loved items as good, if not better than buying new. We sell over 2500 of the world’s best children’s and maternity brands at a fraction of traditional prices - up to 90% off. For sellers, we take the hassle out of resale. We allow parents to turn their kids' closets into cash without lifting a finger. We are a purpose led company with a strong environmental mission to create a longer lifespan for children’s products by keeping them in circulation and out of landfills. Our obsession with great customer service has created a community of loyalists who have not only embraced a new way of shopping for their kids but also helped spread the Retykle word to other families.

The platform started in Hong Kong in 2016 and launched into our first overseas market in Singapore in 2021. We are looking for talented people who are hungry to learn and contribute to our team. If you don’t mind getting your hands dirty, question the norm and believe in a collective action against climate change, then this is the place for you.

You may visit our website to learn more: https://www.retykle.sg/

Job Description

• Manage order fulfillment, order picking & packing and tracking of inventory.
• Product photography, loading products to website, studio assistance
• Deliver customer service and manage customer experience as a Retykle brand ambassador, drive awareness around sustainability and concept of circular fashion.
• Assist in offline events such as pop-up events.
• Any relevant ad-hoc duties as required.

Requirements

• Prior experience with e-commerce, retail operations and/or logistics a plus
• Interest in technology, fashion, e-commerce, and/or sustainability
• Enjoy working in an entrepreneurial and start-up culture.
• Enthusiasm for creating efficient processes and solving problems.
• Have the ability to work independently and be self-motivated while still working within a team environment.
• Strong attention to detail, hands-on with organisation skills
• Fluent in English