Operations Analyst

Athenahealth India; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A healthcare IT solutions provider in Singapore is seeking an Operations Analyst to join their Operations team. This role involves resolving claims and tasks in U.S. healthcare revenue cycle management. The ideal candidate should have a Bachelor's degree and 2-3 years of experience in a fast-paced environment. Attention to detail, problem-solving skills, and experience in revenue cycle management are essential. The company offers a supportive and innovative culture, emphasizing diversity and work-life balance.

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Collaborative workspaces

Qualifications

• 2-3 years’ experience in a fast-paced environment.
• Domain exposure to Revenue Cycle Management and Denial Management.
• Experience in Posting and Remittance tracking is a plus.

Responsibilities

• Perform tasks related to healthcare RCM processes.
• Maintain logs and documentation for tasks performed.
• Support continuous performance improvement for quality services.

Skills

Detail-oriented

Problem-solving

Process improvement

Education

Bachelor’s degree or equivalent

Job description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Operations Analyst to join our Operations team. Your Job will be responsible forworking on resolving claims and or tasks associated to US healthcare RCM.

But enough about us; let’s talk about you.

You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team:

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM

Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services

Responsible to maintain important logs and documentation regarding the details of the tasks performed

Education & Experience Required:

Bachelor’s degree or equivalent

2-3 years’ experience in fast paced environment

Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time. With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert

Please be aware of questionable job offers that are not affiliated with athenahealth.

athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits.

The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer.

Important information for job seekers:

• athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging.
• athenahealth will never request money for the opportunity to apply or work for athenahealth.
• athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process.