Operation VP

TERAHOP PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading tech firm in Singapore seeks a VP Operations to lead and optimize critical functions including warehousing, logistics, security, and administration. The role demands 15+ years of experience, an advanced degree, and strong operational leadership skills. Competitive compensation and a diverse, inclusive culture are offered as part of the employment package.

Benefits

Competitive executive compensation package

Comprehensive benefits including medical insurance

14+ days of annual leave

Professional development budget

Flexible hybrid work arrangements

Qualifications

• 15+ years of operations experience, with at least 8 years in a senior leadership role.
• Experience with warehousing, logistics, facility, and administrative operations.
• Knowledge of Singapore's operational regulations.
• Proven track record of scaling operational functions in tech.

Responsibilities

• Own strategy for warehousing and logistics operations.
• Oversee facility management and security operations.
• Streamline administrative processes.
• Collaborate with executive peers for operational alignment.

Skills

Operational strategy development

Logistics management

Facility management

Leadership

Data analysis

Education

Master’s degree or Bachelor’s in relevant fields

Tools

Warehouse Management Systems (WMS)

Logistics Management Software (LMS)

Microsoft 365

Job description

Why This Role Is a Game-Changer

As VP Operations, you will own the strategy and execution of our critical operational functions – Warehousing, Logistics, Facility Management, Security, and Administration. Your leadership will directly impact operational efficiency, cost optimization, and the seamless running of our day-to-day business, ensuring we deliver on commitments to customers, employees, and stakeholders. This is a high-impact role where innovation and precision meet to shape the future of our operations.

What You’ll Do (Core Focus: Warehousing, Logistics, Facility, Security, Admin)

1. Warehousing Management

• Develop and implement a scalable warehousing strategy aligned with the company’s growth, covering inventory control (e.g., tech components, finished products like optical modules/AI hardware), stock rotation, and warehouse layout optimization.
• Oversee the deployment of warehouse management systems (WMS) to automate processes (e.g., order picking, stock counting, inventory tracking) and ensure 100% accuracy in stock records.
• Lead warehouse team management: set performance KPIs (e.g., order fulfillment rate, inventory turnover), conduct regular audits, and ensure compliance with Singapore’s warehousing safety regulations (e.g., Workplace Safety and Health Act).

2. Logistics & Distribution

• Own end-to-end logistics operations, including domestic/international shipping (for tech products/components), carrier management, and last-mile delivery coordination (especially for B2B clients like data centers or telecom firms).
• Optimize logistics costs while maintaining service quality: negotiate contracts with freight forwarders, monitor shipping timelines, and resolve issues (e.g., delays, customs clearance for cross-border tech shipments).
• Ensure alignment with global trade regulations (e.g., Singapore’s Customs Act, international tech export controls) to avoid compliance risks in logistics workflows.

3. Facility Management (Factory & Office)

• Oversee the maintenance and optimization of company facilities, including production facilities (if applicable for hardware), office spaces, and auxiliary areas (e.g., meeting rooms, staff amenities).
• Manage facility-related vendors (e.g., maintenance contractors, cleaning services) to ensure premises are safe, functional, and compliant with Singapore’s building codes (e.g., Fire Safety Act).
• Lead facility upgrade projects (e.g., expanding production floors, upgrading office infrastructure) to support team growth and operational needs.

4. Security Operations

• Develop and implement a comprehensive security strategy covering physical security (e.g., office/factory access control, CCTV monitoring) and data security for on-site operations (e.g., protecting confidential tech components or customer data in warehouses).
• Manage security teams/vendors, conduct regular security audits, and respond to security incidents (e.g., theft, unauthorized access) to minimize business impact.
• Ensure compliance with Singapore’s security regulations (e.g., Private Security Industry Act) and align security protocols with the company’s data protection policies (e.g., PDPA).

5. Administrative Operations

• Streamline end-to-end administrative workflows to enhance employee productivity, including office supplies management, travel arrangements for the team, and coordination of company events (e.g., town halls, client visits).
• Oversee the administration of employee facilities (e.g., pantry services, IT support coordination for office equipment) and manage administrative budgets to optimize costs.
• Ensure alignment of administrative processes with HR policies (e.g., onboarding logistics for new hires, offboarding procedures) to create a seamless employee experience.

6. Cross-Functional Leadership & Strategy

• Collaborate with executive peers (Sales, R&D, Finance, HR) to align operational plans with business goals – e.g., scaling warehousing capacity for new product launches, optimizing logistics for sales expansion into APAC markets.
• Lead annual operational planning: set budgets, define KPIs (e.g., warehouse fulfillment efficiency, logistics cost per unit, facility uptime), and track performance to drive continuous improvement.
• Identify emerging trends (e.g., automated warehousing, green logistics) and integrate innovative solutions to future-proof operations.

What You Bring to the Team

1. Professional Experience

• 15+ years of progressive operations experience, with at least 8+ years in a senior leadership role (e.g., Director of Operations, VP Operations) within the technology industry (optical modules, AI hardware, or SaaS preferred).
• Proven track record of managing warehousing, logistics, facility, security, and administrative operations for a fast-growing tech company, ideally in Singapore or APAC.
• Experience scaling operational functions to support revenue growth from 50M+ to 200M+, with a focus on efficiency and cost optimization.
• Deep knowledge of Singapore’s operational regulations (e.g., Workplace Safety and Health Act, Customs Act, PDPA) and experience ensuring compliance across all operational functions.

2. Technical & Leadership Skills

• Proficiency in operational management tools: Warehouse Management Systems (WMS), Logistics Management Software (LMS), and office administration tools (e.g., Microsoft 365, Asana).
• Strong data literacy: Ability to analyze operational metrics (e.g., warehouse inventory accuracy, logistics on-time delivery rate) and use data to drive decisions.
• Exceptional leadership skills: Experience managing and developing large cross-functional teams (20–40+ direct/indirect reports, including warehouse supervisors, logistics managers, facility leads, and admin heads).
• Agility and problem-solving: Thrive in a fast-paced tech environment and can resolve operational challenges (e.g., supply chain disruptions, facility emergencies) efficiently.

3. Education

• Master’s degree (MBA preferred) or Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
• English and Mandarin can be working languages.

What We Offer

• Competitive Executive Compensation Package: Base salary + performance-based bonus + equity options (designed to reward your impact on our growth).
• Comprehensive Benefits: Private medical insurance (for you and your family), 14+ days of annual leave, professional development budget (for industry certifications or leadership training), and flexible hybrid work arrangements.
• Career Growth: Lead a critical function in a fast-growing tech company – with opportunities to expand your scope as we scale globally.
• Inclusive Culture: Join a diverse team that values innovation, collaboration, and work-life balance. We prioritize your well-being and support your professional goals.

Ready to Lead Our Operations?

If you’re a strategic, results-driven operations leader with deep expertise in warehousing, logistics, facility, security, and admin – and you’re excited to shape the future of a growing tech firm – we want to hear from you!

Apply Now: Send your resume and cover letter to [e-mail] with the subject line: VP Operations Application – [Your Full Name].

We celebrate diversity and are committed to creating an inclusive environment for all employees.