Operation Supervisor

G & B EXPRESS; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

G & B EXPRESS in Singapore is seeking a logistics supervisor to oversee daily freight truck operations, supervise teams of drivers and dispatchers, and ensure on-time deliveries. The role requires strong leadership and knowledge of fleet management and dispatch systems.

The candidate should excel in problem-solving under time pressure and be proficient in MS Office and logistics software such as TMS or ERP. The position emphasizes safety compliance and meeting SLAs with clients.

Qualifications

• 3–5 years in freight forwarding, trucking operations, or logistics supervision.
• Strong leadership and communication skills.
• Knowledge of fleet management and dispatch systems.
• Problem-solving under time-sensitive conditions.
• Proficiency in MS Office and logistics software (e.g., TMS, ERP)

Responsibilities

• Daily Operations Oversight: Supervise loading, unloading, dispatching, and routing of freight trucks to ensure timely deliveries.
• Team Management: Lead drivers, warehouse staff, and dispatchers; assign tasks, monitor performance, and provide training.
• Safety & Compliance: Ensure adherence to transport regulations, driver hours-of-service rules, and company safety policies.
• Customer Service: Handle client inquiries, resolve delivery issues, and maintain service-level agreements.
• Resource Allocation: Optimize truck utilization, fuel efficiency, and manpower scheduling.
• Reporting & KPIs: Track delivery times, freight volumes, and operational costs; prepare reports for management.
• Process Improvement: Identify bottlenecks, implement logistics solutions, and drive continuous efficiency gains.

Skills

Strong leadership and communication

Fleet management and dispatch systems

Problem-solving under time-sensitive

MS Office and logistics software (TMS/

Tools

MS Office

TMS

ERP

Job description

Requirement

Experience: 3–5 years in freight forwarding, trucking operations, or logistics supervision.

Skills:

• Strong leadership and communication skills
• Knowledge of fleet management and dispatch systems
• Problem-solving under time-sensitive conditions
• Proficiency in MS Office and logistics software (e.g., TMS, ERP)

Description

• Daily Operations Oversight: Supervise loading, unloading, dispatching, and routing of freight trucks to ensure timely deliveries.
• Team Management: Lead drivers, warehouse staff, and dispatchers; assign tasks, monitor performance, and provide training.
• Safety & Compliance: Ensure adherence to transport regulations, driver hours-of-service rules, and company safety policies.
• Customer Service: Handle client inquiries, resolve delivery issues, and maintain service-level agreements.
• Resource Allocation: Optimize truck utilization, fuel efficiency, and manpower scheduling.
• Reporting & KPIs: Track delivery times, freight volumes, and operational costs; prepare reports for management.
• Process Improvement: Identify bottlenecks, implement logistics solutions, and drive continuous efficiency gains.