Operation Quality Engineer

HP; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

HP in Singapore seeks a Quality Assurance Engineer to ensure daily quality performance for Laser printer products. You will monitor, analyze, and improve production quality, drive timely issue resolution, and support continuous improvement initiatives.

The role coordinates engineering quality activities for new products with regional and core teams to implement the Quality Assurance Plan and establish quality and test objectives.

Qualifications

• Four-year bachelor’s degree or graduate degree in Industrial Engineering, Manufacturing Engineering, Mechanical/Electrical or Electronics Engineering, or related field or commensurate experience.

Responsibilities

• Monitors daily factory quality metrics and leads containment actions for deviations.
• Tracks and reports quality performance metrics.
• Reduces audit failure rates and improves end-of-line yield with factory teams.
• Drives root cause analysis and implements CAPA for quality issues.
• Leads monthly factory quality reviews with external partners and conducts quality audits with cross-functional teams.
• Supports New Product Integration builds through quality audits and evaluates designs and production activities for quality issues.
• Collaborates with R&D and supply chain on engineering changes affecting operations and provides feedback.
• Promotes Lean Six Sigma, Kaizen, and continuous improvement initiatives.
• Plans and manages quality control activities to support manufacturing quality performance.

Skills

Auditing

ISO 9000 Series

Quality Management Systems

Risk Management

Root Cause Analysis

Problem solving

Continuous Improvement Process

CAPA

New Product Development

QA/QC AI/Automation

Project Management

Leadership

Education

Bachelor's degree or Graduate Degree in Industrial/Manufacturing/Mechanical/Electrical/Electronics Engineering

Job description

Job SummaryThis role is dedicated to ensuring daily quality performance for Laser printer products. The engineers will collaborate closely with manufacturing teams to monitor, analyze, and improve production quality, drive timely issue resolution, and support continuous improvement initiatives. In addition, the role requires strong capability in coordinating engineering quality activities for new products by partnering with regional and core teams to implement the Quality Assurance Plan, lead cross-functional coordination efforts, deliver HP quality specifications, and establish quality and test objectives.

Description -

Job SummaryThis role is dedicated to ensuring daily quality performance for Laser printer products. The engineers will collaborate closely with manufacturing teams to monitor, analyze, and improve production quality, drive timely issue resolution, and support continuous improvement initiatives. In addition, the role requires strong capability in coordinating engineering quality activities for new products by partnering with regional and core teams to implement the Quality Assurance Plan, lead cross-functional coordination efforts, deliver HP quality specifications, and establish quality and test objectives.

Responsibilities

• Monitors daily factory quality metrics and lead containment actions for any deviations.
• Performs overall tracking and reporting of various quality related performance metrics.
• Partners with factory teams to reduce audit failure rates and improves end-of-line yield.
• Drives root cause analysis and implement corrective and preventive actions for quality issues.
• Leads monthly factory quality reviews with external partners. And conducts regular quality audits in the factories with HP cross functional teams.
• Supports New Product Integration (NPI) builds through quality audits; Review and evaluates product and solution designs and production activities for potential quality issues.
• Collaborates with R&D and supply chain teams on engineering changes that impact factory operations. Provides tangible feedback based on results and root-cause analysis and implements solutions to improve product quality and mitigate risk of failures
• Promotes Lean Six Sigma and Kaizen initiatives to optimize processes.
• Leads special projects to address unique technical or business challenges. Plans and manages quality control activities as needed to support continuous improvement and enhance manufacturing quality performance.
• Communicates product and process issue analyses to stakeholders in a timely manner; Collaborates with management, internal teams, and outsourced manufacturing and development partners to recommend and implement countermeasures that reduce defects, improve quality, and lower costs

Education & Experience Recommended

• Four-year bachelor’s degree or Graduate Degree in Industrial Engineering, Manufacturing Engineering, Mechanical/Electrical or Electronics Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in quality assurance, reliability, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Project Management Professional (PMP)
• Or Lean Sigma Certificate

Knowledge & Skills

• Auditing
• ISO 9000 Series
• Quality Management Systems
• Risk Management
• Root Cause Analysis
• Problem solving
• Continuous Improvement Process
• Corrective And Preventive Action (CAPA)
• New Product Development
• AI/automation for Product Quality (QA/QC) improvement
• Project Management; Ability to manage multiple projects with conflicting priorities

Cross-Org Skills

• Effective Communication in English
• Results and Customer Orientation
• Learning Agility
• Digital Writing Fluency
• Leadership skills and ability to inspire team members

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Engineering

Schedule

Full time

Shift

No shift premium (Singapore)

Travel

25%

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"