Operation Partner

PLAIN VANILLA BAKERY; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading bakery in Singapore is seeking a shift lead to oversee store operations, manage inventory, and ensure high-quality customer experiences. The ideal candidate has over two years of F&B or retail experience and a genuine passion for coffee and baking. Key responsibilities include operating procedures, developing staff, and participating in inventory management and events.

Qualifications

• More than 2 years of experience in F&B or retail, with 1 year in a lead role.
• Fluent in English.
• Genuine passion for coffee, food, or baking.

Responsibilities

• Manage store operations, ensuring adherence to standards and quality.
• Conduct stock checks and maintain inventory records.
• Coordinate store events and support internal initiatives.
• Train and mentor associates to uphold brand standards.

Skills

Coffee making

Knowledge in Bakery and Brunch

Strong interpersonal skills

Strong communication skills

Planning and execution skills

Proactive learning attitude

Strong work ethic

Job description

Responsibilities

1. Store Operations Management

• Responsible for shift planning.

• Able to independently lead store operations, ensuring standard operating procedures are followed, consistent product quality is delivered, and any unexpected operational issues are handled effectively.

• Enforce product presentation and bar production standards to ensure consistent output across all shifts.

• Strengthen and monitor the execution of service procedures, ensuring high-quality customer experiences.

• Develop a clear understanding of managerial responsibilities and support the store leadership team in daily operations.

• Perform other duties as assigned by store leadership or management.

2. Inventory & Resource Management

• Conduct regular stock checks and maintain accurate inventory records.

• Organize storage areas, enforcing clear storage and labeling practices.

• Monitor asset usage and help prevent misuse or waste of store resources.

• Track product losses and discrepancies during shifts and report findings for cost control.

• Forecast material usage and place supply orders, accounting for delivery cycles and shelf life.

3. Merchandise & Sales

• Summarize monthly merchandise sales performance and provide feedback to improve product quality and visibility and team selling focus.

• Support merchandise inventory planning, including stock level monitoring, restocking needs, and promotion readiness.

4. Events & Internal Initiatives

• Responsible for coordinating and supporting store-level events and internal initiatives.

5. Team Support & Training

• Actively participate in training and mentorship of Associates, supporting skill development and upholding brand standards.

Requirements

• More than 2 years of work experience in F&B or retail industries, including at least 1 year in a team lead or shift lead role.

• Skills: Coffee making; Certain knowledge in Bakery and Brunch.

• Fluent English proficiency.

• Strong interpersonal, communication, planning, and execution skills.

• A proactive drive to learn.

• Genuine passion for coffee, food, or baking.

• A strong work ethic.