Operation Manager (Foodcourt /Coffee shop ) (Lead area manager)

Align Recruitment Pte Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Align Recruitment Pte Ltd seeks an Operations Manager to oversee daily operations across Foodcourts and Coffeeshops in Singapore. The ideal candidate will have a Degree/Diploma and over 5 years experience in F&B management, demonstrating expertise in business development, stakeholder management, and team leadership. Responsibilities include implementing service quality, managing tenant relations, and ensuring operational compliance. Strong communication skills in English and Mandarin are required, along with proficiency in MS Office. Interested candidates should apply via the provided email.

Qualifications

• Degree/Diploma holder with 5+ years in senior F&B, leasing, or FMCG operations.
• Fluent in English and Mandarin to communicate effectively with Mandarin-speaking clients.
• Team-oriented with strong leadership, adaptability, and communication skills.

Responsibilities

• Lead Area Managers to drive sales and ensure smooth daily operations across Foodcourts and Coffeeshops.
• Implement SOPs, set operational direction, and uphold service quality.
• Manage tenant relations, leasing, rental collections, and ensure compliance with NEA, SFA, Civil Defence and landlord requirements.
• Oversee tenant mix, fill vacancies, and support marketing of stalls and joint promotions.
• Ensure timely follow-up on inspections, legal matters, and debt recovery.
• Support business expansion, renovations, and new outlet openings.
• Monitor outlet financials, budgets, P&L performance, and propose cost-saving measures.
• Conduct regular audits on hygiene, service, pricing and tenant performance.
• Lead tenant and contractor meetings; ensure proper M&E works execution.

Skills

Business development

Stakeholder management

Negotiation

Project management

Financial analysis

Education

Degree/Diploma

Tools

MS Office

Job description

Key Responsibilities:

Operations Management

• Lead Area Managers to drive sales and ensure smooth daily operations across Foodcourts and Coffeeshops.

• Implement SOPs, set operational direction, and uphold service quality.

• Manage tenant relations, leasing, rental collections, and ensure compliance with NEA, SFA, Civil Defence and landlord requirements.

• Oversee tenant mix, fill vacancies, and support marketing of stalls and joint promotions.

• Ensure timely follow-up on inspections, legal matters, and debt recovery.

• Support business expansion, renovations, and new outlet openings.

• Monitor outlet financials, budgets, P&L performance, and propose cost-saving measures.

• Conduct regular audits on hygiene, service, pricing and tenant performance.

• Lead tenant and contractor meetings; ensure proper M&E works execution.

Administrative & Team Leadership

• Evaluate staff performance, recommend promotions/training, and handle disciplinary matters.

• Communicate company policies to teams and tenants effectively.

• Manage daily cash collection, petty cash, and ensure accurate reporting.

• Submit timely reports to senior management and maintain cost control.

• Take necessary actions on non-compliance by tenants or contractors.

Requirements:

• Degree/Diploma holder with 5+ years in senior F&B, leasing, or FMCG operations.

• Strong in business development, leasing/tendering, and stakeholder management.

• Proficient in MS Office; fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients.

• Skilled in negotiation, project management, and financial analysis.

• Team-oriented with strong leadership, adaptability, and communication skills.

Interested applicants please send your resume to [e-mail] or press apply now

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei (R1219651)