Operation Manager (F&B, Foodcourt) (Lead area manager)

Align Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Manager to oversee daily operations across Foodcourts and Coffeeshops. This role involves leading a team, managing tenant relations, and ensuring compliance with various regulations. The ideal candidate will have a strong background in F&B or FMCG operations, excellent leadership skills, and the ability to communicate effectively with diverse stakeholders. If you are passionate about driving business success and enhancing customer experiences, this opportunity is perfect for you. Join a forward-thinking company that values innovation and teamwork!

Qualifications

• 5+ years in senior F&B, leasing, or FMCG operations.
• Strong in business development and stakeholder management.

Responsibilities

• Lead Area Managers to drive sales and ensure smooth operations.
• Manage tenant relations, leasing, and compliance with regulations.

Skills

Business Development

Stakeholder Management

Negotiation

Project Management

Financial Analysis

Leadership

Communication Skills

Education

Degree/Diploma in relevant field

Tools

MS Office

Job description

Key Responsibilities:

Operations Management

1. Lead Area Managers to drive sales and ensure smooth daily operations across Foodcourts and Coffeeshops.

2. Implement SOPs, set operational direction, and uphold service quality.

3. Manage tenant relations, leasing, rental collections, and ensure compliance with NEA, SFA, Civil Defence and landlord requirements.

4. Oversee tenant mix, fill vacancies, and support marketing of stalls and joint promotions.

5. Ensure timely follow-up on inspections, legal matters, and debt recovery.

6. Support business expansion, renovations, and new outlet openings.

7. Monitor outlet financials, budgets, P&L performance, and propose cost-saving measures.

8. Conduct regular audits on hygiene, service, pricing and tenant performance.

9. Lead tenant and contractor meetings; ensure proper M&E works execution.

Administrative & Team Leadership

1. Evaluate staff performance, recommend promotions/training, and handle disciplinary matters.

2. Communicate company policies to teams and tenants effectively.

3. Manage daily cash collection, petty cash, and ensure accurate reporting.

4. Submit timely reports to senior management and maintain cost control.

5. Take necessary actions on non-compliance by tenants or contractors.

Requirements:

1. Degree/Diploma holder with 5+ years in senior F&B, leasing, or FMCG operations.

2. Strong in business development, leasing/tendering, and stakeholder management.

3. Proficient in MS Office; fluent in English and Mandarin to effectively communicate with Mandarin-speaking clients.

4. Skilled in negotiation, project management, and financial analysis.

5. Team-oriented with strong leadership, adaptability, and communication skills.

Interested applicants please send your resume to [e-mail] or press apply now.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei (R1219651)