Operation Manager

HCH CLEANING SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading service company based in Singapore is seeking an Operations Manager to develop strategic operational plans, optimize processes, and lead teams to success. The role entails managing budgets, ensuring compliance, and fostering cross-functional collaboration to drive organizational efficiency and performance.

Responsibilities

• Develop and implement operational strategies, plans, and procedures.
• Analyze current operational processes and recommend improvements.
• Lead, train, and evaluate department teams.
• Prepare and manage operational budgets.
• Ensure adherence to legal, safety, and quality standards.
• Track key performance indicators (KPIs) and generate reports.

Skills

Leadership

Analytical Thinking

Process Improvement

Budget Management

Job description

Key Responsibilities:
1. Operational Planning & Execution

• Develop and implement operational strategies, plans, and procedures.
• Set goals aligned with company objectives and monitor progress.

2. Process Optimization

• Analyze current operational processes and performance.
• Identify inefficiencies and recommend improvements.
• Implement lean or Six Sigma methodologies where applicable.

3. Team Leadership & Supervision

• Lead, train, and evaluate department teams.
• Foster a positive and productive work environment.
• Ensure proper staffing levels and manage workforce planning.

4. Resource & Budget Management

• Prepare and manage operational budgets.
• Monitor costs and implement cost-saving initiatives.
• Oversee procurement and inventory management.

5. Compliance & Risk Management

• Ensure adherence to legal, safety, and quality standards.
• Mitigate operational risks and maintain audit readiness.

6. Performance Monitoring & Reporting

• Track key performance indicators (KPIs).
• Generate operational reports for senior management.
• Use data-driven insights to make strategic decisions.

7. Cross-functional Collaboration

• Coordinate with departments like HR, Sales, Finance, and IT.
• Align operations with marketing, customer service, and product teams.