Operation Manager

AVENUE K PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is seeking an Operations Manager to oversee effective communication and operational processes. Responsibilities include developing quality assurance protocols, managing compliance with hygiene policies, and leading a large team in a dynamic environment. The ideal candidate will establish operational plans and track staff requirements, ensuring that activities remain timely and within budget.

Responsibilities

• Maintain constant communication with managers, staff, and vendors to ensure proper operations.
• Develop, implement, and maintain quality assurance protocols.
• Establish operational plans for the business function.
• Facilitate innovation and manage change.

Job description

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen