OPERATION EXECUTIVE | KIDS INDOOR ESCAPE ROOM - RETAIL HOURS

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in children's entertainment seeks an Operations Manager to oversee daily operations and enhance service quality. The role involves team management, training organization, and ensuring compliance with safety standards. Candidates should possess proven operations management experience, excellent leadership skills, and a passion for creating memorable experiences for families.

Qualifications

• Proven experience in operations management, ideally in children’s entertainment.
• Hands-on rostering experience.
• Ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

• Oversee daily operations and ensure adherence to safety standards.
• Manage staff schedules and support crew for optimal coverage.
• Monitor budgets and control inventory for efficient resource allocation.

Skills

Leadership

Communication

Problem-solving

Organizational abilities

Job description

Key Responsibilities

• Oversee daily operations, ensuring top-notch service and adherence to safety standards.
• Manage staff schedules and roster Game Masters and support crew for optimal coverage.
• Lead, mentor, and motivate a passionate team to maintain high morale and productivity.
• Organize and coordinate staff training and development to enhance service quality.
• Monitor budgets, control inventory, and ensure efficient resource allocation.
• Ensure full compliance with health, safety, and child protection policies.
• Collaborate with marketing and events teams for promotions and special programs.
• Handle employee relations, performance reviews, and conflict resolution.
Continuously evaluate and improve operational processes for better efficiency and guest satisfaction

What We’re Looking For

• Proven experience in operations management—ideally in children’s entertainment, retail, or hospitality.
• Strong leadership and team management skills, with hands-on rostering experience.
• Excellent communication, problem-solving, and organizational abilities.
• Ability to thrive in a fast-paced, customer-focused environment.
• A genuine passion for working with children and creating meaningful experiences for families.

Working Conditions

• Location : Central
• Hours : 44-hour retail roster (able to work on Public Holidays and Weekends)
• Salary : $3,500 – $4,200/month
  

Send your resume in MS Word format* to [e-mail] or [phone].

• Only shortlisted candidates will be contacted.
  

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