Operation Executive (Construction/ Order Processing)

SPECTRUM AUDIO VISUAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the audio-visual sector is seeking an Order Processing Coordinator. The role involves managing orders from receipt through delivery, ensuring compliance with company policies, and coordinating effectively with sales and finance teams. Candidates should possess a diploma in Business Administration and have at least two years of experience in order processing within the construction industry.

Qualifications

• Minimum 2 years of relevant order processing experience in the construction industry.
• Proficiency in using ERP systems is preferred.

Responsibilities

• Receive and review customer orders for accuracy.
• Track status of orders from placement to delivery.
• Generate regular reports on order status and issues.

Skills

Communication

Order Processing

Problem Solving

Education

Diploma in Business Administration or relevant education

Tools

ERP System

MS Sharepoint

Job description

Key Responsibilities:

Order Processing:

• Receive and review customer orders for accuracy, completeness, and compliance with company policies.
• Enter orders into the ERP system ensuring all necessary details are captured.
• Communicate with the sales team regarding order discrepancies, delivery timelines, and any other special requests.
• Work closely with the finance department to confirm payment terms and ensure prompt invoicing
• Monitor order status, provide updates to project team, and escalate any issues as needed.
• Ensure timely procurement of required parts, components, or services for project completion.

Order Fulfillment Coordination:

• Track the status of orders from placement to delivery and ensure timely fulfillment.
• Ensure that all internal teams are aware of order statuses, changes, or issues that may affect fulfillment timelines.
• Handle and resolve post-order fulfillment issues, such as returns, replacements, or warranty claims, in a timely manner.

Reporting & Documentation:

• Maintain accurate records of all orders, communication, and customer interactions within the ERP system and MS Sharepoint
• Generate regular reports on order status, backorders, or any fulfillment issues, and assist in preparing reports for management review.
• Ensure that all paperwork is properly completed and filed for future reference and compliance.

Requirements:

• Possess at least a Diploma in Business Administration any relevant education
• At least 2 years of relevant order processing experience in construction industry

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.