Operation Executive (Air Import)

MTC Consulting Pte. Ltd.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player in logistics is seeking a dedicated Freight Coordinator to manage international air import freight operations. In this role, you will be responsible for arranging collections and deliveries, handling customer inquiries, and ensuring compliance with import documentation. This position offers a dynamic work environment where you can develop your skills in logistics and customer service while contributing to the success of the team. If you have a passion for logistics and a commitment to excellence, this is the opportunity for you to shine.

Qualifications

• 1-2 years of experience in logistics or freight handling.
• Strong customer service and documentation skills required.

Responsibilities

• Arrange collection and delivery of international air import freight.
• Complete all required import documentation for regulatory compliance.
• Maintain positive relationships with customers and vendors.

Skills

Customer Service

Documentation Skills

Problem Solving

Job description

• Logistics Company

• 5 Days Work

• East Area

Responsibilities:

• Arrange collection and delivery of international air import freight.

• Handle operational, routing, and customer service responsibilities for shipments.

• Use preferred truckers and vendors to identify solutions based on rates and service.

• Coordinate with shippers, consignees, and air carriers.

• Complete all required import documentation to ensure regulatory compliance.

• Enter import shipment details into the system.

• Review and process documents; follow up with origin offices for clarification and resolution.

• Maintain positive relationships with customers and vendors.

• Provide classification recommendations to customers with proper approvals.

• Prepare and coordinate all required import documentation.

• Respond to customer inquiries about import milestones, shipment status, and charges.

• Ensure responses to customer inquiries stay within company guidelines.

• Escalate complex or uncommon issues to a manager when needed.

• Process billing and invoicing for shipments.

Requirements:

• Min 1 - 2 years of relevant experience

• Singaporean Only

For consideration, kindly submit your CV by clicking “APPLY NOW”.

Only shortlisted candidates would be notified.

MTC Consulting Pte Ltd | 15C7752