Operation Executive

TUV NORD (THAILAND) LTD. (SINGAPORE BRANCH); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore is looking for a motivated candidate to manage customer relationships and ensure quality service delivery. This role includes handling documentation for accreditations, audits, and vendor relations. Candidates are welcomed irrespective of experience, provided they exhibit strong skills in communication and resourcefulness, and are willing to go the extra mile. Training will be provided, and the position will be available from October 2025.

Qualifications

• Good proficiency in both written and spoken English.
• Candidates without experience are welcome to apply.

Responsibilities

• Handle enquiry submissions, preparations of documents and quotations.
• Maintain relationship with customers and report complaints/feedback monthly.
• Follow up on audits, contracts, and overdue payments.

Skills

Communication

Interpersonal Skills

Resourcefulness

Fast Learner

Education

Diploma or Degree in Business Management or Engineering or relevant fields

Job description

Job Descriptions

1. Execute enquiry handling including submission of questionnaire, preparation of ATEA and quotation.

2. Prepare and follow up with external stakeholders for accreditation and appointment process.

3. Prepare and follow up on internal audit activities

4. Open new file upon customer signed contract.

5. Assist in follow up with customers on overdue payment.

6. Maintain good relationship with new and existing customers to ensure zero trauma and continuous business.

7. Monthly compilation of customer complaints/feedback.

8. Monthly compilation and reporting for regional head office

9. Maintain relationships with clients by providing support, information and latest industry trends.

10. Carry out any other duties as entrusted by the Head of Department

1. Prepare accreditation document ad auditor appointment document according to internal procedure

Training will be provided.

Job Requirement:

- Candidates without experience are welcome to apply.

- Good communication skills

- Resourceful, fast learner and strong interpersonal skills

- Good proficiency in both written and spoken English

- Resilience to always go the extra mile

- Candidates with relevant industrial experience will be considered more senior role

- Diploma or Degree Level Candidates in Business Management or Engineering or any relevant fields

Position available from Oct 2025