Operation cum HR Executive / Manager

SUNSHINE BEAUTY HUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading beauty services company in Singapore is seeking a candidate for a role focused on operations and HR management. The position involves coordinating across multiple teams, overseeing recruitment, and establishing best practices for operational excellence. Ideal candidates will possess a Bachelor’s degree and relevant experience in operations management and HR, with strong leadership skills and bilingual capabilities in English and Chinese.

Qualifications

• Proven experience in operations management and HR functions.
• Strong leadership and interpersonal skills.
• Ability to thrive in a fast-paced, cross-functional environment.

Responsibilities

• Lead and manage the After-Sales Support Team, Sales Administration Support Team, and Engineering Team.
• Oversee day-to-day operations and ensure service quality.
• Establish processes and best practices for operational excellence.
• Oversee end-to-end recruitment and develop performance evaluation frameworks.

Skills

Operations management

HR functions

Leadership

Interpersonal skills

Problem-solving

Bilingualism (English and Chinese)

Education

Bachelor’s degree in Business Administration or Human Resources

Job description

Key Responsibilities

1. Operations Management

• Lead and manage the After-Sales Support Team, Sales Administration Support Team, and Engineering Team to ensure seamless, efficient collaboration across departments.
• Oversee day-to-day operations, ensuring service quality, workflow optimization, and timely project execution.
• Establish processes and best practices to drive operational excellence and improve inter-team communication.

2. Human Resources (HR) Management

• Oversee end-to-end recruitment, including job postings, candidate selection, and onboarding.
• Develop and implement performance evaluation and promotion frameworks to support career development and organizational growth.
• Provide HR support for workforce planning, employee engagement, and compliance with company policies.
• Act as a strategic partner to management in building a strong, people-oriented culture.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• Proven experience in operations management and HR functions.
• Strong leadership and interpersonal skills with the ability to coordinate across multiple teams.
• Need to communicate with Chinese-speaking staff and customers, so bilingualism is a plus
• Excellent problem-solving and organizational skills.
• Ability to thrive in a fast-paced, cross-functional environment.