Operation Coordinator

AMICI EVENTS & CATERING PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading catering company in Singapore is looking for an Operations Coordinator to manage staff scheduling and event logistics. This role requires organizational skills and the ability to coordinate across departments to ensure seamless service delivery. Fresh graduates are welcome to apply, and training will be provided.

Qualifications

• Willingness to learn and a positive attitude.
• Good communication and coordination skills.
• Able to work weekends and public holidays.

Responsibilities

• Plan and manage weekly staff rosters based on event needs.
• Assist in preparing event-based costing sheets.
• Coordinate event setups with various teams.

Skills

Communication

Coordination

Detail-oriented

Teamwork

Education

Background in Hospitality, Events Management, or Business

Tools

Excel

Google Sheets

Job description

Job Summary:

The Operations Coordinator plays a key role in the smooth execution of catering operations by managing staff scheduling, event logistics, costing, and reporting. This role requires a highly organised and hands-on individual who can coordinate across departments to ensure efficient event planning and seamless service delivery, while upholding the brand’s quality and service standards.

Key Responsibilities:

Scheduling & Manpower Planning

• Plan and manage weekly rosters for kitchen, service, and logistics staff based on confirmed events and operational needs.
• Coordinate with Sales and Event teams to ensure accurate manpower allocation per event.
• Monitor last-minute changes or urgent shifts and adjust schedules promptly.
• Ensure all deployed staff are briefed and scheduled according to client requirements and event SOPs.

Costing & Budget Tracking

• Assist in preparing event-based costing sheets (labour, logistics, transport, rentals).
• Monitor actual manpower and logistics usage vs. planned to identify cost discrepancies.
• Support procurement coordination for third-party services or external rentals.
• Assist in vendor quote comparisons and basic costing decisions for small-scale events.

Operational Reporting & Documentation

• Prepare post-event reports, including manpower records, transport usage, and feedback summaries.
• Maintain records of costings, client-specific logistics requirements, and recurring setup preferences.
• Track operational KPIs (e.g., manpower utilization rate, incident reports, delays).
• Support MOM-compliant documentation such as staff acknowledgement forms, rosters, and claims.

Process Coordination & Improvement

• Liaise with kitchen, warehouse, and service teams to coordinate event setups and delivery flow.
• Assist in implementing SOPs for setup timing, wastage control, and event turnaround efficiency.
• Propose improvements for manpower planning, client setup workflows, and transport scheduling.

General Administrative & Event Support

• Maintain updated event tracking sheets and manpower dashboards.
• Assist with logistical arrangements (e.g., delivery truck routes, equipment checklists).
• Coordinate with external vendors (e.g., freelance servers, drivers, rental suppliers) when required.
• Attend on-site events occasionally to ensure smooth execution and support feedback collection.

Requirements:

• Candidates with or without formal qualifications are welcome. (Having a background in Hospitality, Events Management, or Business is a bonus.)
• Fresh graduates are welcome to apply – training will be provided.
• No prior experience required, but willingness to learn, positive attitude, and good teamwork are essential.
• Able to work on weekends, public holidays, and during peak periods if required.
• Good communication and coordination skills.
• Basic knowledge of Excel/Google Sheets is helpful, but not compulsory.
• Must be organized, responsible, and able to handle fast-paced environments.
• Bilingual ability (e.g. English + Mandarin/Malay/Tamil) is a bonus for liaising with internal teams.
• Knowledge of Singapore’s food hygiene and safety regulations (e.g., SFA guidelines) is a plus.
• Detail-oriented, able to multitask and manage high-volume periods.
• Flexible to work weekends or public holidays during peak events.