Operation Analyst (PMO)

Encora Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Software and Digital Engineering is seeking a knowledgeable PMO professional for project coordination duties in Singapore. This role encompasses organizing meetings, crafting reports, and managing stakeholder interactions to ensure project success, with an emphasis on documentation and processes. Candidates should possess a strong background in handling various project-related tasks, alongside excellent communication skills and proficiency in MS Office tools.

Qualifications

• Overall experience of 4 to 8 years in professional organisations.
• 2 to 5 years in Process Documentation, Communications, PMO or similar roles in IT.

Responsibilities

• Organize monthly project review meetings and assist Pillar Leads.
• Update project financials and statuses for monthly reports.
• Coordinate logistics for meetings and travel.

Skills

Attention to detail

Communication

Multitasking

Stakeholder management

Proficient in MS Office Suite

Tools

MS Word

MS Visio

Confluence

JIRA

Job description

Important Information

Location: Singapore

JOB DESCRIPTION

• Organize monthly project review meetings with Pillar Leads
• Assist/Advise and follow up with Pillar Leads
• On Project documentations, processes, reporting and usage of PPM Tool
• To update project financials and statuses for monthly project status report submissions
• To prepare reports for management reporting for major project/programme
• Includes verifying the information submitted are accurate and updated correctly.
• Assist in preparing powerpoint presentations
• Support development effort charge out projects
• Extract and prepare timesheet reports
• Track agenized approved monthly charges and raise any discrepancies to Pillar Leads
• Perform and reports to show project status and health, resource availability etc.
• Manage and control documents to ensure the latest versions are available for use
• Organize and coordinate events and workshops
  
  

PEOPLE

• Maintain Perm, Temp and Vendor resource inventory.
• Ensure staff reflected correctly in GEMS, PPM, etc.
• Department Org Chart updates.
• Track Temp and Vendor expiry and renewals.
• Track On-boarding / Off boarding, seating, locker etc.
• Time-sheet assignment.
  
  

PROCUREMENT

• Track Memos, SOW, PR, PO etc.
• Track Vendor payment.
• Filling contract documents.
  
  

LOGISTICS

• Business travel logistics.
• Meeting Rooms / Projectors booking.
• Govern clean desk policy.
• General housekeeping
  
  

PROJECT

• Coordinate info collection and submission (e.g. seating forecast, aging vendor payment, analytics, Budgeting, Performance Management, etc.
• On Project documentations, processes, reporting and usage of PPM Tool
• Assist in preparing powerpoint presentations
• Support development effort charge out projects
• Extract and prepare timesheet reports
• Track againsed approved monthly charges and raise any discrepancies to Pillar Leads
• Manage and control documents to ensure the latest versions are available for use
• Organize and coordinate events and workshops
• Project SDM Process Assurance and Delivery Dashboard for projects
  
  

Skills:

• Ability to interact with various levels of stakeholders including heads of departments
• Excellent written and verbal communications
• Proficient at MS Office Suite (Pivot tables, Vlookup, Charts, Presentations etc)
• Extreme attention to detail and ability to work with minimal supervision
• Ability to multitask and manage conflicting priorities
  
  

Experience:

• Overall experience of 4 to 8 years in professional organisations
• 2 to 5 years of experience in Process Documentation, Communications, PMO or similar roles in IT
• Experience creating Process Documents using MS Word, MS Visio, Gliffy, PPT etc.
• Experience working on Confluence, JIRA and other tools will be an added advantage
  
  

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality