Onsite IT Support Engineer

DXC Technology Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company seeks a skilled technical support professional with expertise in infrastructure services and strong problem-solving abilities. In this role, you will oversee crucial infrastructure operations, collaborate with technical teams, and apply advanced infrastructure knowledge to optimize performance. Ideal candidates possess a relevant degree, significant industry experience, and recognized certifications.

Qualifications

• 5+ years of relevant work experience with 2+ years in a similar role.
• Proven experience in infrastructure technology analysis.
• Continuous learner with latest industry knowledge.

Responsibilities

• Provide expert technical support in infrastructure services.
• Monitor and troubleshoot infrastructure systems.
• Collaborate with the team to resolve technical challenges.

Skills

Technical support

Data analysis

Problem-solving

Education

Bachelor's degree in relevant field

Advanced degree (preferred)

Tools

Cisco CCNA

AWS Certified Solutions Architect

CompTIA Security+

Job description

Job Description:

Essential Job Functions:
• Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
• Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
• Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
• Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
• Participate in the development of infrastructure documentation, including incident reports and configuration details.
• Apply deep technical knowledge to address complex infrastructure-related problems.
• Follow established best practices and standards in infrastructure service delivery.
• Apply critical thinking and technical skills to find solutions to infrastructure issues.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.