Onsite Desktop & Mac IT Support Engineer

JOBLINE RESOURCES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology support firm in Singapore is seeking an IT Support Specialist to provide exceptional customer service and technical onsite support. The role involves troubleshooting Windows operating systems and supporting hardware components such as desktops and printers. Ideal candidates should possess a diploma in Information Technology, have strong problem-solving and client-facing skills, and be willing to work collaboratively. The position offers a 5.5-day work week and a chance to grow in the IT field.

Qualifications

• 1-2 years of desktop experience is required.
• Professional presence and excellent communication skills needed.
• Good attitude and willingness to learn in a team.

Responsibilities

• Provide excellent customer service and IT technical onsite support.
• Support hardware components like desktops, notebooks, and printers.
• Troubleshoot and reconfigure Microsoft Windows and applications.

Skills

Customer service skills

Problem-solving skills

IT technical support

Windows OS knowledge

Teamwork

Communication skills

Education

Professional Certificate or Diploma in Information Technology

Tools

Microsoft Office

Desktop and Notebook PCs

Apple iPad software

Printers and Scanners

Job description

A technology support firm in Singapore is seeking an IT Support Specialist to provide exceptional customer service and technical onsite support. The role involves troubleshooting Windows operating systems and supporting hardware components such as desktops and printers. Ideal candidates should possess a diploma in Information Technology, have strong problem-solving and client-facing skills, and be willing to work collaboratively. The position offers a 5.5-day work week and a chance to grow in the IT field.