On-Site Data Centre Engineer — Uptime & Security

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 52,000 - 90,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD in Singapore is hiring a Data Centre Resident Engineer to manage day-to-day operations of the data centre infrastructure and ensure uptime, reliability, and security. The role involves on-site support, incident response, and coordination with technical teams to maintain peak performance.

The candidate will perform asset management, backup operations, and access control within a secure facility, working in 12-hour shifts with day/night rotation.

Qualifications

• Experience in data center operations and IT infrastructure management.
• ITIL certification or equivalent preferred.
• Knowledge of data center hardware, cooling, power and backup systems.

Responsibilities

• Conduct regular physical inspections of IT infrastructure and equipment.
• Monitor and report on the operational status of systems, servers, and network devices.
• Identify and escalate hardware issues or anomalies to the appropriate technical teams.
• Document findings and maintain accurate health check records.
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies.
• Safely handle and relocate IT equipment, servers, and hardware within the data centre.
• Coordinate with technical teams to ensure proper handling procedures.
• Update asset inventory and configuration records following equipment moves.
• Ensure compliance with safety standards and minimise operational disruption.
• Perform tape backup operations, including loading, unloading, and storage of backup media.
• Follow established backup schedules and procedures.
• Verify backup completion and report any failures or issues.
• Maintain secure storage and proper labelling of backup tapes.
• Coordinate with off-site storage vendors as required.
• Respond to urgent on-site support requests from remote technical teams.
• Assist with KMS (Key Management System) access requests.
• Support GDC (Government Data Centre) security seal requests and verification.
• Manage rack access permissions and maintain the RE Rack Access List.
• Perform other operational tasks as assigned to support data centre operations.

Skills

Data centre operations

IT infrastructure management

Server hardware

Networking equipment

Monitoring systems

Incident response

Documentation

Analytical thinking

Communication skills

Team collaboration

Education

ITIL certification

ISO 27001 knowledge

Job description

RAPSYS TECHNOLOGIES PTE LTD in Singapore is hiring a Data Centre Resident Engineer to manage day-to-day operations of the data centre infrastructure and ensure uptime, reliability, and security. The role involves on-site support, incident response, and coordination with technical teams to maintain peak performance.

The candidate will perform asset management, backup operations, and access control within a secure facility, working in 12-hour shifts with day/night rotation.