Data Center Operations Engineer (On-Site)

AVENSYS CONSULTING PTE. LTD.; Singapore; On-site; SGD 52,000 - 74,000; Full time

Job summary

Avensys Consulting Pte. Ltd. in Singapore is seeking a detail-oriented Data Centre Resident Engineer to join our operations team.

You will be on-site managing day-to-day data center infrastructure, ensuring uptime, security, and reliable service delivery by monitoring systems and coordinating with technical groups. The role requires hands-on experience with server hardware, networking gear, and facilities such as cooling and power distribution.

Qualifications

• Proven experience in data center operations or IT infrastructure management.
• Strong knowledge of server hardware, networking equipment, and data center architecture.
• Proficiency with monitoring and alerting systems used in data center environments.
• Understanding of cooling, power distribution, and backup systems.
• Experience with incident response and troubleshooting methodologies.
• Excellent organizational and documentation skills.
• Strong analytical and problem-solving abilities.
• Effective communication skills and ability to work collaboratively with technical teams.
• Preferred: ITIL certification or equivalent industry certification.
• Preferred: Experience with data center management tools and software.
• Preferred: Knowledge of ISO27001 or Uptime Institute best practices.
• Preferred: Experience with virtualization platforms and cloud infrastructure.

Responsibilities

• Conduct regular physical inspections of IT infrastructure and equipment.
• Monitor operational status of systems, servers, and network devices.
• Identify and escalate hardware issues or anomalies to the appropriate technical teams.
• Document findings and maintain accurate health check records.
• Provide secure escort services for authorised personnel, vendors, and contractors within restricted data centre areas.
• Verify access credentials and ensure compliance with security protocols.
• Maintain visitor logs and ensure all escorted activities adhere to facility security policies.
• Safely handle and relocate IT equipment, servers, and hardware within the data centre.
• Coordinate with technical teams to ensure proper handling procedures.
• Update asset inventory and configuration records following equipment moves.
• Ensure compliance with safety standards and minimise operational disruption.
• Perform tape backup operations, including loading, unloading, and storage of backup media.
• Follow established backup schedules and procedures.
• Verify backup completion and report any failures or issues.
• Maintain secure storage and proper labelling of backup tapes.
• Coordinate with off-site storage vendors as required.
• Respond to urgent on-site support requests from remote technical teams.
• Assist with KMS (Key Management System) access requests.
• Support GDC (Government Data Centre) security seal requests and verification.
• Manage rack access permissions and maintain the RE RackAccess List.
• Perform other operational tasks as assigned to support data centre operations.

Skills

Data center operations

IT infrastructure

Server hardware

Networking equipment

Monitoring systems

Incident response

Documentation

Analytical skills

Communication skills

Team collaboration

Education

ITIL certification

ISO27001 knowledge

Tools

Data center management tools

Virtualization/cloud infrastructure knowledge

Job description

Avensys Consulting Pte. Ltd. in Singapore is seeking a detail-oriented Data Centre Resident Engineer to join our operations team.

You will be on-site managing day-to-day data center infrastructure, ensuring uptime, security, and reliable service delivery by monitoring systems and coordinating with technical groups. The role requires hands-on experience with server hardware, networking gear, and facilities such as cooling and power distribution.