On-Site Applications Engineer

Flowserve Corporation; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A global leader in flow control solutions is seeking an Applications Engineer in Singapore. This role requires hands-on troubleshooting and technical support for mechanical seals. Candidates should hold a related diploma or degree in engineering and possess strong skills in interpreting engineering drawings and managing client relationships. The position offers opportunities for both experienced professionals and fresh graduates.

Qualifications

• Willingness to work onsite in challenging or rugged industrial environments.
• Open to both experienced candidates and fresh graduates in Mechanical Engineering.

Responsibilities

• Manage all assigned activities at the customer site.
• Provide engineering and service support, conduct failure analyses.
• Generate and maintain key performance indicator (KPI) reports.
• Perform on-site analysis of failed seals and equipment.
• Select appropriate seals and support systems.
• Collaborate with workshop and plant personnel.

Skills

Interpret engineering drawings

Customer-oriented mindset

Strong communication skills

Time management

Education

Diploma or Degree in Mechanical or Marine Engineering

Tools

Microsoft Office

Job description

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

We are seeking an Applications Engineer to be based on-site at a customer facility, serving as the primary point of contact for all matters related to Flowserve's Mechanical Seal products. This role involves hands-on troubleshooting, technical support, training delivery, and quotation preparation. The successful candidate will collaborate closely with both the customer and internal teams to ensure seamless service delivery, uphold performance standards, and strengthen the overall customer relationship.

Responsibilities:

• Manage all assigned activities at the customer site, including correspondence, open orders, drawings, proposals, and service recommendations.

• Provide engineering and service support, conduct failure analyses, and offer training as required.

• Generate and maintain key performance indicator (KPI) reports and other relevant documentation for internal management and the customer.

• Perform on-site analysis of failed seals and equipment, and lead in-depth root cause failure analysis (RCFA) in coordination with cross-functional teams.

• Select appropriate seals and support systems, considering Flowserve product specifications, operating conditions, and customer requirements.

• Collaborate with workshop and plant personnel to monitor order status and ensure adherence to technical and delivery specifications.

• Support field service operations through the assembly, disassembly, and installation of seals.

Requirements:

• Diploma or Degree in Mechanical or Marine Engineering or an equivalent technical qualification.

• Strong ability to interpret engineering drawings with a solid mechanical foundation and customer-oriented mindset.

• Proficiency in Microsoft Office and related applications.

• Effective time management skills with the ability to prioritize tasks and meet deadlines.

• Willingness to work onsite in challenging or rugged industrial environments.

• Open to both experienced candidates and fresh graduates in Mechanical Engineering.

Preferred Experience / Skills:

• Strong verbal and written communication skills.

• Proven ability to manage client relationships and expectations.

Req ID : R-15707

Job Family Group : Sales

Job Family : SA Applications Engineering

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.