Omnichannel eCommerce Ops Leader

Second Talent; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics service provider in Singapore is seeking an experienced eCommerce Operations Manager to oversee warehouse and fulfillment operations. This pivotal role involves managing daily execution, client onboarding, and optimizing logistics workflows across multiple eCommerce platforms. The ideal candidate will have over 5 years in warehouse operations, exceptional leadership skills, and strong analytical capabilities. This position offers the opportunity to drive significant process improvements and enhance customer satisfaction.

Qualifications

• Minimum of 5 years of warehouse operations experience in 3PL or eCommerce.
• Strong knowledge in warehouse management systems.
• Proficient in managing high-volume operations.

Responsibilities

• Oversee end-to-end warehouse operations including inbound and outbound fulfillment.
• Ensure timely execution of daily eCommerce orders.
• Resolve client operational issues promptly.
• Lead onboarding of new clients and process improvements.

Skills

Logistics knowledge

Leadership

Analytical skills

Communication skills

Problem-solving

Organizational skills

Education

Diploma/Degree in Logistics, Supply Chain, or Business

Tools

WMS

OMS

eCommerce platforms (Shopify, Shopee, Lazada)

Job description

A logistics service provider in Singapore is seeking an experienced eCommerce Operations Manager to oversee warehouse and fulfillment operations. This pivotal role involves managing daily execution, client onboarding, and optimizing logistics workflows across multiple eCommerce platforms. The ideal candidate will have over 5 years in warehouse operations, exceptional leadership skills, and strong analytical capabilities. This position offers the opportunity to drive significant process improvements and enhance customer satisfaction.