Omni Specialist (Stock Associate) - Full Time only

Ralph Lauren (Singapore) Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Ralph Lauren is seeking candidates for a retail operations role in Singapore. The position involves managing stock shipments, ensuring customer satisfaction with online orders, and maintaining store organization. Applicants should exhibit strong communication, teamwork, and organizational skills, along with proficiency in Microsoft applications.

Qualifications

• Good communication and interpersonal skills required.
• Detail oriented and organized.
• Ability to work independently and in a team.

Responsibilities

• Ensure secure and complete shipments and deliveries.
• Process sales transactions per company regulations.
• Maintain an organized back stock area and manage supplies.

Skills

Communication

Interpersonal skills

Detail oriented

Organized

Teamwork

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Key Responsibilities

• Ensure that shipments and stock deliveries are secure and complete, match goods received to description on documents and report any discrepancies to the management
• Responsible for customers’ online purchases, transfers, returns transactions and follow-through
• Ensure timely and accurate delivery of customers’ online purchases
• Provide home/ hotel deliveries when required
• Distribute goods to appropriate department
• Maintain the back stock area of the stores and ensure supply levels are adequate for packaging and boxes by performing weekly instore stock take
• Process all sales transactions according to company’s regulations when accepting forms of payment
• To be updated on returns, markdowns and discount, tax, security, and packaging policies
• Ensure that the cash wrap area and sales floor are always neat and tidy
• Maintain appropriate stock levels of standard supplies such as packaging and stationaries and assist with various promotional mailing projects
• Responsible for the uniforms, laundry, facilities management and ordering of supplies
• Fold and straighten merchandise
• Replenish stock on the selling floor as needed
• Liaise and provide support to other departments based on store needs
• Any adhoc operations duties as assigned such as operations meetings and customized orders

Key Requirements

• Good communication and interpersonal skills
• Detail oriented and organized
• Able to work well independently and in a team
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Must be able to work on weekends and Public Holidays, based on store’s roster