Officer/Senior Officer, SUTD Academy (Programme Management Officer), Temporary

Programme Management Officer (Officer/Senior Officer), SUTD Academy (Temporary)

SUTD Academy is the professional and continuing education arm of the Singapore University of Technology and Design (SUTD). We are committed to fostering a culture of lifelong learning, empowering individuals to stay ahead in a rapidly evolving, technology-driven world. Our courses are designed to help learners build the skills and knowledge needed to excel in their careers and address the challenges of tomorrow.

At SUTD Academy, we push the boundaries of education by integrating Design, Artificial Intelligence, and Technology (Design.AI.Tech) into a dynamic learning ecosystem. This unique approach enables us to shape the future of work and learning by offering holistic, interdisciplinary programmes that are industry-relevant and future-ready.

We are seeking a dedicated and innovative Programme Management Officer to join our team. In this role, you will be responsible for the seamless execution of our courses and programmes, ensuring that learners have a positive, enriching, and impactful experience at SUTD Academy.

Beyond operational excellence, we are looking for someone who embraces technology, is detail-oriented, and thrives at the intersection of education, innovation, and learner experience. Your contributions will be critical to the success of our programme delivery, as well as in supporting the continued growth and transformation of our lifelong learning initiatives.

Job Scope

a. Programme Operations

• Provide administrative service and support to prospective learners from enquiries, onboarding to completion of their learning journey with SUTD Academy.

• Collaborate and coordinate with internal support teams and external vendors to provide administrative and logistics support to SUTD Academy fellows with the goal of ensuring a smooth setup and delivery of all courses which will enhance both trainers’ teaching and learners’ learning experience.

• Collaborate and coordinate with SUTD Academy fellows on their scheduling for the delivery of courses and programmes.

• Manage and ensure that teaching aids, training materials and IT assets are available and in their best condition.

• Administer registration site and ensure timely update on course pages.

• Work with relevant agencies to ensure timely reporting.

b. Finance Administration

• Work with relevant stakeholders to ensure good finance and procurement practices.

• Track and ensure timely collection and payment.

c. Strategy and Planning

• Work with SUTD Academy team to develop strategies and plans for enhancing the participants’ journey with SUTD Academy.

• Strive for continuous improvement to enhance productivity in the work flow and processes.

Requirements

• Diploma in any field.

• At least 2 years of working experience in operations, customer service and basic finance work.

• Good communication skills (written and presentation) as well as interpersonal skill.