Officer (Meter Management & Customer Support) – Somerset ~

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading power generation company is seeking a Metering & Customer Support Officer. The role requires managing company meters, coordinating with vendors, and addressing customer inquiries to ensure satisfaction. Candidates should have strong communication and organizational skills, along with a minimum diploma qualification.

Qualifications

• Proactive with a strong sense of initiative.
• Prior experience in meter management is a plus.
• Excellent interpersonal skills.

Responsibilities

• Monitor and maintain electricity meter movements.
• Liaise with meter vendors for procurement and servicing.
• Respond to customer queries related to metering.

Skills

Communication skills

Organizational skills

Customer service skills

Analytical skills

Education

Minimum Diploma in any field

Job description

Leading power generation company

Duration: 12 months, long term extendable

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Summary

The Metering & Customer Support Officer is responsible for managing company meters, coordinating with meter vendors, and addressing customer inquiries. This role ensures accurate meter installations, timely maintenance, and smooth communication between the company, vendors, and customers. Strong organizational and communication skills are essential to support operation and maintain customer satisfaction.

Job Duties

· Monitor and maintain electricity meters movements in system

· Liaise with meter vendors for procurement, payments, servicing, and issue resolution

· Respond to and resolve customer queries related to metering and usage

· Maintain accurate records and reports of meter data and customer interactions

· Analyze data to identify irregularities or unusual patterns in energy consumption

Requirements:

· Minimum Diploma in any field, candidates with an engineering-related background will have an advantage

· Proactive with a strong sense of initiative

· Strong communication, administrative, analytical and customer service skills

· Prior experience in meter management is a plus

· Excellent interpersonal skills with the ability to engage effectively with customers

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/12852

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui