Officer, Markets Operations Control

Citigroup Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Well‑being programs

Parental leave

Learning & development

Generous paid time off

Volunteer opportunities

Job summary

Citigroup Inc. in Singapore is seeking an Officer, Markets Ops Control to join our Hybrid team.

You will ensure compliance with global policies, manage records, access reviews, and coordinate third‑party reviews while supporting MCA testing and process improvements. This role requires 5–7+ years in Tier 1 financial institutions, strong risk management, project management and leadership skills, and the ability to work under pressure in a fast‑paced environment.

Qualifications

• University degree or equivalent experience.
• 5–7+ years in Tier 1 global financial institutions.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills and ability to interface with senior management.
• Demonstrated risk management and control mindset.

Responsibilities

• Ensure compliance with global and regional policies on Operational Risk, MCA, Security and Records Management.
• Manage Records Management activities.
• Manage access reviews for supported businesses.
• Oversee outsourcing reviews and Third‑Party Policy reporting.
• Lead MCA testing of business activities.
• Document Continuity of Business Plans and participate in projects.
• Escalate processing issues and design/moderate reports with leadership.
• Collaborate across Global Clients, Trading and Operations to resolve root causes.

Skills

Risk management

Project management

Leadership

Interpersonal skills

UAT

Problem solving

Attention to detail

Education

University degree

Job description

Officer, Markets Ops Control - Hybrid (Singapore)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi.

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Ops Control - Hybrid (Internal Job Title: Securities & Derivatives Intmd Analyst – C11).

Benefits

• Programs and services for physical and mental well‑being including access to telehealth, health advocates, confidential counseling and more (coverage varies by country).
• Paid parental leave policy expanded to include employees around the world.
• Resources to manage financial well‑being and plan for the future.
• Array of learning and development resources to broaden and deepen skills.
• Generous paid time off packages.
• Opportunities to volunteer in communities; in 2019 employee volunteers contributed more than 1 million volunteer hours worldwide.

Responsibilities

• Ensure compliance with global and regional functional policies focusing on Operational Risk, Manager’s Control Assessment (MCA), Information Security and Records Management.
• Manage Records Management related activities.
• Manage access reviews for the supported businesses.
• Manage outsourcing related reviews and reporting in line with the Third‑Party Management Policy.
• Manage MCA testing of the Business activities.
• Manage process reviews and provide recommendations for improvement and automation.
• Document Continuity of Business Plans.
• Participate in and/or lead projects as assigned.
• Escalate transaction processing issues to the appropriate channels and collaborate on a solution.
• Design and analyze moderately complex reports in coordination with standards set by direct leadership.
• Ensure processes adhere to audit and control policies.
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies.
• Participate in periodic General Ledger (GL) proofing exercises as directed.
• Oversee and execute critical core operations activities to maintain a culture of continuous monitoring, risk escalation on time.
• Facilitate risk close‑out for market transactions as an Operations partner and advisor for the Organisation.
• Collaborate across Global Clients, Trading, and Operations teams to identify/resolve root cause.
• Act as key point of contact for the team across internal and external stakeholders.
• Identify trends, synergies and weaknesses across products and regions.
• Recommend control enhancements as needed.

Qualifications

• University degree or equivalent experience.
• 5–7+ years of relevant experience in Tier 1 global financial institutions.
• Ability to work under pressure and manage deadlines in a fast‑paced environment.
• Strong interpersonal skills and ability to interface with senior management.
• Strong risk management and control mindset.
• Excellent Project Management/UAT skills.
• Self‑reliant, excellent problem solver and results‑oriented.
• Demonstrated experience leading people and developing effective and diverse teams.

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please contact Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.