Office Operation Executive

Sebastian liew Centre pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare center in Singapore is seeking an operational officer to enhance customer relations and streamline processes in a clinical environment. The successful candidate will demonstrate a keen interest in traditional medicine, possess strong organizational and problem-solving skills, and be digitally adept to manage various operational tasks effectively. This role promises continuous learning within the health supplement industry.

Qualifications

• Skills in operational processes within a clinical setting.
• Excellent customer service and product knowledge.
• Proficiency in digital information and order management.

Responsibilities

• Support good customer relations and service standards.
• Ensure operational processes run smoothly and cost-efficiently.
• Manage inventory and orders.
• Provide technical support for the medical herbalist.

Skills

Interest in traditional and complementary medicine

Organizational skills

Problem-solving skills

Digital savviness

Competency in product knowledge

Job description

Description

This position reports to the clinic's chief medical herbalist and naturopathic doctor and interfaces with the clients. The role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and provide technical support for the medical herbalist. The officer is expected to be digitally savvy and have the skills in various operation processes in a clinical setting.

Skills required

• Interest in traditional and complementary medicine and a career in the health supplement industry, with a focus on continuous learning and growth. Organizational skills for ensuring all operational processes run smoothly and efficiently.

• Excellent problem-solving skills for dealing with customer concerns and enquiries.

• Must be digitally savvy in information management, order management, e-commerce, customer relations, and inventory management. (training provided)

• Competency in product knowledge (training provided)

The salary for this position is negotiable, reflecting the value we place on your past experiences and credentials.