Ocean Freight Customer Service Executive [Toh Guan | Mon–Fri | $2,000–$2,600 + AWS & VB] – EH03

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a Customer Service Coordinator for its Ocean Freight Department. The role involves providing support through phone and email, handling customer inquiries, and preparing shipping documentation. Candidates should have at least 1 year of experience and proficiency in Microsoft Office. This position offers a basic salary ranging from $2,000 to $2,600 and may require overtime.

Qualifications

• Minimum 1 year of working experience in a related field.
• Able to commit to overtime as required.

Responsibilities

• Provide customer service support via phone and email.
• Attend to customer enquiries on products and deliveries.
• Prepare shipping and import/export documentation.
• Monitor outgoing and incoming shipments for timely delivery.
• Ensure accuracy of inventory records and report discrepancies.

Skills

Customer service skills

Proficiency in MS Office

Job description

Customer Service Coordinator

(Ocean Freight Department)

Basic Salary: $2,000 - $2,600 + AWS & variable Bonus

Working Days: Mon - Friday 11am -8.30pm

Address: Toh Guan Road

Responsibilities

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Ensure Key Performance Indexes are met for all incoming and outgoing activities.
• Coordinate with supervisor for warehouse activities.
• Collaborate with other departments to fulfill orders and ensure timely deliveries.
• Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

Interested personnel kindly send your CV to WhatsApp: https://wa.me/65 88567364(Ethan)

Han Meng Zhuo | Reg No: R25138931

The Supreme HR Advisory Pte Ltd | EA No: 14C7279