Observability & Reliability Engineer - Hybrid AWS Infra

SEARCH INDEX PTE. LTD.; Singapore; Hybrid; SGD 67,000 - 100,000; Full time

Job summary

SEARCH INDEX PTE. LTD. is seeking an IT Infrastructure Engineer to support the monitoring, reliability, and cost efficiency of a hybrid IT environment across AWS, infrastructure, network, databases, and applications. You will monitor health, manage alerts, and contribute to SRE practices while driving FinOps in a dynamic setup.

The role requires 3-5 years in IT operations, experience with AWS, and strong analytical and communication skills. Occasional after-hours support may be required.

Qualifications

• Requires degree or diploma in IT, CS, engineering or related discipline.
• 3-5 years in IT operations, infrastructure, NOC, or cloud operations.
• Experience with AWS and hybrid IT environments.
• Hands-on with monitoring/observability tools (CloudWatch, Grafana, Prometheus, Splunk or ELK).

Responsibilities

• Monitor system, network, cloud and application health using tools like CloudWatch, Grafana, Prometheus, Splunk or ELK.
• Manage alerts, triage incidents and coordinate with technical teams for resolution.
• Maintain monitoring dashboards, service health reports and observability standards.
• Support major incidents and identify recurring issues to improve reliability.
• Monitor AWS costs and support FinOps including cost tracking, tagging, budgeting and optimisation.
• Recommend resource rightsizing balancing performance and reliability.
• Improve monitoring, alerting and automation; contribute to SRE practices.
• Maintain technical and operational documentation.

Skills

Cloud monitoring

Incident management

Cost optimisation

SRE practices

NOC operations

Education

Degree/Diploma in IT/CS/Engineering

Tools

AWS

Grafana

Prometheus

Splunk

ELK

CloudWatch

Job description

SEARCH INDEX PTE. LTD. is seeking an IT Infrastructure Engineer to support the monitoring, reliability, and cost efficiency of a hybrid IT environment across AWS, infrastructure, network, databases, and applications. You will monitor health, manage alerts, and contribute to SRE practices while driving FinOps in a dynamic setup.

The role requires 3-5 years in IT operations, experience with AWS, and strong analytical and communication skills. Occasional after-hours support may be required.