Observability & ITSM Engineer: Monitoring & Automation
CAREER CONNEX PRIVATE LIMITED
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Job summary
CAREER CONNEX PRIVATE LIMITED is seeking an experienced professional to implement and maintain enterprise monitoring and observability solutions across servers, apps, databases, and cloud platforms. You will configure events, alerts, dashboards and service health views while integrating with ITSM for automated incident handling.
The role requires hands-on experience with multiple platforms (BMC Helix, SolarWinds, Dynatrace, Datadog, Grafana, Prometheus, ELK, SCOM or ServiceNow), plus scripting
Qualifications
- 3–4 years of relevant experience in observability, enterprise monitoring, ITOM, ITSM, infrastructure operations, or a related field.
Responsibilities
- Implement, configure, and maintain enterprise monitoring and observability solutions.
- Configure monitoring for servers, network devices, applications, databases, storage, virtualization, and cloud infrastructure.
- Configure events, alerts, thresholds, dashboards, reports, and service health views.
- Work with monitoring platforms such as BMC, SolarWinds, Dynatrace, Datadog, Grafana, Prometheus, ELK, SCOM, or similar.
- Troubleshoot monitoring, event, performance, and integration issues.
- Integrate monitoring/event-management platforms with ITSM solutions for automated incident creation and updates.
Skills
Tools
Job description
CAREER CONNEX PRIVATE LIMITED is seeking an experienced professional to implement and maintain enterprise monitoring and observability solutions across servers, apps, databases, and cloud platforms. You will configure events, alerts, dashboards and service health views while integrating with ITSM for automated incident handling.
The role requires hands-on experience with multiple platforms (BMC Helix, SolarWinds, Dynatrace, Datadog, Grafana, Prometheus, ELK, SCOM or ServiceNow), plus scripting
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