Observability and Integration Analyst

MYREPUBLIC BROADBAND PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading broadband service provider in Singapore is seeking an engineer to maintain network visibility and automate reporting. The ideal candidate has 3–5 years of experience with monitoring stacks, scripting capabilities, and a solid understanding of networking principles. You will deploy tools, build dashboards, and generate SLA reports while working in a collaborative environment focused on continuous improvement.

Qualifications

• 3–5 years operating a monitoring stack.
• Comfortable writing small tools in Python or Bash.
• Solid grasp of networking basics.

Responsibilities

• Deploy, tune and maintain collectors for customer environments.
• Build and refine Grafana / Prometheus dashboards.
• Generate automated SLA reports via API-driven scripts.

Skills

Monitoring stack expertise (Prometheus + Grafana, etc.)

Python or Bash scripting

Networking basics

Network troubleshooting

Service Management platform experience

Git fundamentals

Job description

About the Role:

We deliver 24 × 7 insight into our customers’ network and service health. You’ll be the engineer who keeps that visibility sharp and the data flowing automatically into tickets and reports.

How you’ll contribute to MyRepublic’s success:

• Deploy, tune and maintain collectors (SNMP, NetFlow, gNMI, OpenTelemetry) for multiple customer environments.

• Build and refine Grafana / Prometheus dashboards that surface SLI/SLO performance in seconds.

• Wire alerts into a Service Management tools using webhooks and Python/Bash utilities, auto-filling CI, severity and run-book links.

• Generate automated weekly/monthly SLA reports (PDF/HTML) via API-driven scripts and CI/CD jobs.

• Trace a network or service problem hop-by-hop until the root cause is pinned down.

• Partner with Business Operations team to review performance trends and propose continuous-improvement actions.

• Keep everything version-controlled in Git and documented in a run-books or knowledge base.

We think you’ll fit in great with us if you:

• 3–5 years operating at least one monitoring stack (Prometheus + Grafana, Datadog, Zabbix, SolarWinds, etc.).

• Comfortable writing small Python or Bash tools (parse JSON, call REST, generate CSV/PDF).

• Solid grasp of networking basics - ICMP vs. TCP health checks, Firewall, DHCP, BGP or SD-WAN basics.

• Network troubleshooting with ping, traceroute/mtr, tcpdump, Wireshark filters, VLAN/Subnet maths to isolate issues.

• Hands-on with Service Management platform (Jira SM, GLPI, Freshservice).

• Git fundamentals: clone, branch, resolve conflicts.

From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

Never Settle: We dream big. We are constantly curious and embrace bold ideas.

Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.

Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.

We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.