New Restaurant Operations Head,New Restaurant Operations Head,Director of Operations

FashionTV India; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading restaurant is seeking a New Restaurant Operations Head to ensure the successful launch and operations of new locations. The ideal candidate will have a Bachelor's degree in Hospitality Management and proven restaurant management experience, with a focus on creating exceptional dining experiences and operational excellence.

Qualifications

• Proven experience in restaurant operations.
• Strong leadership and communication skills required.
• Ability to work in fast-paced environments.

Responsibilities

• Oversee launch and daily operations of new restaurant locations.
• Recruit, hire, and train staff to uphold service standards.
• Manage budgets and monitor financial performance.

Skills

Leadership

Communication

Data-driven decision-making

Adaptability

Education

Bachelor's degree in Hospitality Management

Tools

Management software

Job description

New Restaurant Operations Head, Director of Operations

• Job Description: The New Restaurant Operations Head is responsible for overseeing the successful launch and daily operations of new restaurant locations. This role involves coordination across departments, ensuring compliance with standards, and creating a memorable dining experience. The role is crucial in establishing the restaurant's reputation and long-term success.

• Key Responsibilities:

1. Pre-Opening Phase: Collaborate with culinary, design, and construction teams to assess locations, develop pre-opening plans, and ensure alignment with guest experience goals.
2. Staffing and Training: Recruit, hire, and onboard staff; develop training programs to uphold service standards and safety procedures.
3. Operational Excellence: Establish SOPs, monitor performance metrics, and identify areas for improvement.
4. Menu Implementation & Quality Assurance: Coordinate with culinary team for menu rollout, conduct quality checks, and ensure standards are met.
5. Guest Experience: Foster an environment of exceptional service, respond to feedback promptly.
6. Compliance & Safety: Ensure adherence to health, safety, and sanitation regulations.
7. Financial Management: Manage budgets, monitor financial performance, and strategize for revenue growth.
8. Communication & Collaboration: Work across departments for seamless operations.

• Qualifications & Skills: Bachelor's degree in Hospitality Management or related; proven experience in restaurant operations; strong leadership and communication skills; data-driven decision-making; proficiency in management software; adaptable in fast-paced environments.

The role requires strategic thinking, hands-on leadership, and a focus on delivering exceptional dining experiences. The successful candidate will significantly contribute to the growth and reputation of the restaurant portfolio.