Network Support Engineer (L1, L2 support, CCNA preferred, no exp welcome!)

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking an IT Support professional to assist with network infrastructure support. The role involves monitoring network performance, providing user support, and troubleshooting issues, ensuring high infrastructure availability. Candidates with a diploma in IT and relevant certifications are encouraged to apply.

Qualifications

• Minimum diploma in Information Technology or related field required.
• Entry-level candidates are welcome.
• CCNA or AWS certification preferred.

Responsibilities

• Monitor and troubleshoot network issues, both LAN and WiFi.
• Provide 1st and 2nd level user support as part of helpdesk.
• Coordinate with vendors for problem resolution and maintain ticket updates.

Skills

Network monitoring

Troubleshooting

User support

Helpdesk ticketing

Education

Diploma in Information Technology

CCNA / AWS certification

Job description

SINGAPOREANS ONLY

Mon - Fri Office Hours

L1 and L2 network infrastructure support

AWS + VB!

Job Description

• Network monitoring and troubleshooting (both LAN and WiFi)
• User support as part of helpdesk & provide 1st and 2nd level support
• Provide onsite/remote troubleshooting and liaise with vendors and other ICT personnel for problem resolution
• Helpdesk system ticket monitoring & updating status on timely manner
• Proactively ensure the highest levels of infrastructure availability to users

Requirements

• Min. diploma in Information Technology or related field.
• Minimal exp welcome!
• CCNA / AWS cert preferred.

HOW TO APPLY:

Interested applicants, please send your latest resume to kelly.ng(at)trustrecruit.com.sg or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ng Hui Shan Kelly Reine

EA Personnel Reg No: R25126972