Network Specialist

FUJITSU ASIA PTE LTD; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading technology company, FUJITSU ASIA PTE LTD, is seeking a Technical Sales Support professional in Singapore. This role involves providing technology solutions to customers, managing deployment issues and participating in the tendering process. Candidates should have a relevant degree, at least 3-5 years of experience in the network environment, and essential certifications like CCNP.

Qualifications

• 3-5 years of experience as technical sales support in network environment.
• CCNP certification required; CCIE is an advantage.
• Good knowledge of networking protocols and systems.

Responsibilities

• Provide support to customers by translating requirements into solutions.
• Manage escalation of deployment issues and create business opportunities.
• Participate in tender processes and develop proposals for customer needs.

Skills

Technical Design

Customer Support

Problem Solving

Business Development

Network Systems Knowledge

Education

Relevant degree

Job description

Responsibilities: -

• Ensure best practice is leveraged in providing the solutions to target accounts
• Provide support to customers, transferring customers’ requirements into a solution based on Fujitsu solutions and services. Owns technical design from concept to subsequent implementation; responsible for design, configuration, testing and commissioning of solutions
• Manage first level escalation of any deployment issues and problems. Note and escalate service development required to meet customer needs
• Identify and create business opportunities for Fujitsu target customers and prospects
• Participate in the tendering process and development of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary. Supports in the development of customer SLAs.
• Present technical solutions and services to customers both formally and informally as required with minimum support.
• Stay abreast of technical issues, options and advancements within the internetworking industry relevant to the Fujitsu services’ portfolio
• Provide a consistently high quality (billable or non-billable) technical service to existing and new customers ensuring that customer satisfaction is maintained or improved

Job Requirement: -

• A relevant degree with at least 3-5 years of experience as technical sales support in network environment and relevant experience in project implementation
• CCNP certified a must, CCIE will be an added advantage
• Good knowledge in network systems, communications interfaces protocols and diagnostic tools
• Good knowledge of the following:

o Routing - Routing protocols (BGP, OSPF, EIGRP, RIP), QoS, route-map, PBR

o Switching – Stack, VSS, VDC, VPC, FHRP, FEX, Link aggregation, port security

o Firewall – Virtual context, ACL, NAT, Routing, IPsec Site-to-Site VPN, Remote access VPN, SSL vpn

o Network - MPLS, MetroE, p2p

o NFV – SDN, SDWAN, ACI, NSX

o IPS/IDS sensor installation & policy configuration

o Loadbalancer – Virtual server, service group Network Device Monitoring (Availability, performance, utilization)

o VOIP – CUCM, CUPC, unity server & Voice Gateway operation

o OSI or TCP/IP model