Network Security Engineer

DOCTOR ANYWHERE OPERATIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A healthcare technology company is seeking a Network Security Engineer to join their IT Operations team in Singapore. This role involves managing the IT infrastructure, ensuring network security, and providing technical support across medical facilities. The ideal candidate should possess expertise in networking, cybersecurity, and familiarity with medical devices, along with a Bachelor's degree in IT or a related field. Strong problem-solving abilities and a proactive attitude are essential for success in this position.

Qualifications

• 3+ years of experience in IT Operations, preferably in a healthcare environment.
• Strong knowledge of networking and cybersecurity.
• Experience with medical devices and healthcare IT systems is advantageous.

Responsibilities

• Manage and support IT infrastructure across clinical environments.
• Implement and maintain network security and compliance.
• Troubleshoot and resolve IT and medical device connectivity issues.

Skills

Network Security

Cybersecurity Best Practices

Problem-Solving

Analytical Skills

Technical Support

Education

Bachelor's Degree in IT or related field

Tools

Fortigate

Meraki

Windows Servers

VMware

Jira

Google Workspace

Slack

OneLogin

Job description

About our team

The Security and IT Operations team serves as the backbone of our secure platforms and services. We are responsible for ensuring seamless day-to-day operations, providing robust support, and safeguarding our large-scale, mission-critical applications. Our focus is on maintaining the availability, performance, and security of our platforms, which support B2C and B2B applications, GP and specialist clinics, medical centers, and offices across Singapore, Vietnam, Thailand, Indonesia, Malaysia, and the Philippines.

About the role

As we expand our healthcare services, we are seeking a Network Security Engineer (an individual contributor role) to support our growing infrastructure. This role will play a crucial part in ensuring the reliability, security, and performance of our IT operations across our medical facilities and offices in the region.

The ideal candidate will have strong network and security expertise and ideally, some experience working with medical and imaging systems (e.g., CMS, PACS, MRI, CT Scan, X-Ray). They will be responsible for maintaining and optimising the infrastructure, ensuring compliance with security policies, and providing hands-on technical support for the healthcare services.

A summary of the key responsibilities is as follows:

• Manage and support IT infrastructure (e.g., servers, VMs, routers, switches, firewalls, WAPs, ISPs, etc) across clinical and on-premise environments, ensuring seamless operations.
• Manage data backup processes and system operations, including user provisioning and access controls.
• Implement and maintain network security, ensuring compliance with industry best practices.
• Troubleshoot and resolve IT and medical device connectivity issues (experience with CMS, PACS, MRI, CT Scan, X-ray etc., is a plus).
• Install, upgrade, and configure hardware and software on laptops and other devices, where required.
• Collaborate with cross-functional teams to support the setup of day surgery and health screening centers.
• Monitor system performance, respond to incidents, and optimise IT operations.
• Work closely with the security teams to ensure compliance with cybersecurity policies.
• Assist in IT audits and regulatory compliance efforts for medical environments, where required.
• Ensure that all data handling, transfer, and processing comply with legal, security, and company guidelines.
• Document IT processes, system configurations, and troubleshooting steps.
• Communicate effectively with business stakeholders, ensuring clarity and alignment on IT, network and security related matters.

About you

• Bachelor's Degree in IT or a related field.
• 3+ years of experience in IT Operations, preferably in a healthcare or highly regulated environment.
• Strong knowledge of networking (firewalls, VPNs, VLANs, Wi-Fi, routing, switching etc.) and cybersecurity best practices.
• Familiarity with medical devices and healthcare IT systems (e.g., CMS, PACS, MRI, CT Scan, X-ray) is an advantage.
• Experience working on Fortigate and Meraki is a plus
• Experience with Windows servers and virtualisation (VMware, Hyper-V).
• Experience working with ticketing systems, preferably Jira.
• Familiarity with tools not limited to Confluence, Bitbucket, Google Workspace, Slack.
• Experience with single sign-on (SSO) systems, with preference for OneLogin.
• Hands-on experience with troubleshooting and supporting enterprise applications.
• Strong analytical and problem-solving skills with the ability to work independently.
• Flexibility to provide support on an ad-hoc basis during weekends, when required.
• A problem-solving mindset and a proactive attitude toward challenges.
• High standards of integrity and professionalism in all aspects of your work.
• A strong desire to learn, grow, and continuously improve in your role.