Network Planning Manager (Tier 4)

Singtel; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

Singtel Group is seeking an experienced networking specialist to architect and manage the next generation IP VPN services, including SRv6 and MPLS, across Singtel Private IPVPN and Global Internet networks.

You will work with operations on provisioning, changes and decommissioning, while coordinating with vendors and pre-sales teams as needed. Strong technical and collaboration skills are essential for success.

Qualifications

• Degree in Telecommunications, Electrical or Electronics with at least 6 years of relevant experience.
• Strong knowledge of IP, Internet, SR, SRv6 uSID and MPLS; familiarity with TCP/IP, OSPF, ISIS and BGP.
• Certification such as CCNA/CCNP/CCIE is a plus.
• Experience with performance measurement tools and network management systems.

Responsibilities

• Architect the next generation IP VPN services using Segment Routing variance with network slicing.
• Design, develop and test features for Singtel Private IPVPN and Deterministic Global Internet Service.
• Manage lifecycle of network services and algorithms to prevent failures and improve restoration time.
• Plan and expand SingTel Private IPVPN/MPLS and Global Internet networks in line with SLAs.
• Coordinate with operations for commissioning, changes, decommissioning and provisioning.
• Act as Tier 4 support for operational incidents and vendor management.

Skills

Networking expertise

SRv6 & MPLS

OpenStack & Linux

Python & gRPC

AI awareness

Team coordination

Education

Degree in Telecommunications/ Electrical/ Electronics

Tools

OpenStack

RHEL

Docker

Linux Containers

Job description

Make an impact by:

• Architect the next generation IP VPN services using Segment Routing variance with network slicing.

• Design, develop and conduct testing to support new features on Singtel Private IPVPN service, as well as Deterministic Global Internet Service.

• Manage the lifecycle of the network services, and algorithm at appropriate times to prevent service failures and improve service restoration time.

• Design, plan and setup/expand new/existing SingTel Private IPVPN / MPLS network, and Global Internet Network. This will include ensuring that design conforms to Singtel's Service Level Agreement and ease of operation and maintenance.

• Manage the lifecycle of the network and refresh equipment at appropriate times to prevent network failures due to wear and tear.

• Design, plan, implement and configure various network element including core routers, access routers, switches, etc.

• Manage network capacity to ensure that the network performance meets the Service Level Agreements offered to customers.

• Upgrade and enhance the network performance monitoring, network management system to automate the service with AI.

• Evaluation of new products and technologies for new services rollout.

• Keep abreast of new technologies and networking gear to improve the network and services that is offered to customers

• Work with Operation team on the commissioning, implementation of changes, decommissioning, and provisioning of network.

• Act as Tier 4 support for resolving operational incidents and problems.

• Manage equipment vendors, purchase equipment through tendering process and administer supplier's contract.

• Subject matter expert for the service and act as a consultant to the pre-sales team.

Skills for Success:

• Degree in Telecommunications/ Electrical/ Electronics or equivalent qualifications with at least 6 years of working experience.

• To have good working knowledge of networking technologies, in particular IP, Internet, SR, SRv6 uSID and MPLS (such as TCP/IP, OSPF, ISIS, BGP etc). Knowledge base must include IP routing, peering, VPN related technologies; and other layer 1 and 2 networking technologies like DWDM and Ethernet.

• Professional certification (e.g. CCNA, CCNP, CCIE, etc.) will be an advantage.

• To have good working knowledge of performance measurement and collection, in particular gRPC, TWAMP, TWAMP Lite, PingMIB, NetFlow, SNMP, Syslog, etc.

• To have good working knowledge of servers and virtualization administration, in particular OpenStack, RHEL, Linux Container, Docker, etc.

• To have good working knowledge of software programming and integration, in particular Python, GoLang, YANG, NetConf, JSON, XML, RPC, Rest, gRPC, etc.

• To have good working knowledge of AI, in particular various LLM and A2A protocols.

• To have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.

• Good inter-personal, organizational, problem solving and teamwork skills.

• Proactive nature and ability to coordinate process designs across multiple groups