Network Operations Engineer III

Astreya Asia Pacific Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology solutions provider is seeking a Network Operations Engineer III in Singapore. This role involves managing network operations, supporting ISP partners, and ensuring reliable network performance. Candidates should have a bachelor's degree and extensive experience in networking technologies. Strong communication skills and the ability to handle escalations are essential. This position may require 24/7 support, including weekend work.

Qualifications

• 7+ years of related experience and/or training, or equivalent.
• Ability to build productive relationships internally and externally.
• Exercises judgment within defined procedures.

Responsibilities

• Participate in production network and internet peering strategies.
• Work with multiple TAC vendors to resolve hardware issues.
• Participate in 24/7 support with other teams across the globe.

Skills

Network and traffic peering

Strong communication skills

Understanding of fiber-optic technology

Knowledge of OSPF/ISIS and BGP protocols

Layer 1-3 troubleshooting

Education

Bachelor’s degree in relevant field

Tools

Knowledge of multi-vendor environments

Job description

Network Operations Engineer III page is loaded

Network Operations Engineer III

Apply locations Singapore, Singapore time type Full time posted on Posted Yesterday job requisition id R0012639

Scope:

• Applies company policies and procedures to resolve a variety of issues

• Works on problems of moderate scope

• Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

• Participate in production network and internet peering strategies

• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.

• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues

• Working with multiple TAC vendors to fix the hardware issues

• Handle traffic and any other queries raised by ISP/partners

• Capable of driving the first level of Escalations reported by the team.

• Capability to prepare both Technical and Process MOP and circulating with other Team Leads.

• Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.

• Capability to drive data insights and report them on and as required.

• Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.

• Work with ISP/vendors on fixing any issues related to network

• Jointly working with the Regional and Other region Team Leads.

• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 7+ years’ related experience and/or training; or equivalent combination of education and experience

• Builds productive internal and external working relationships

• Exercises judgment within defined procedures and practices to determine appropriate action

• Understanding of network and traffic peering

• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.

• Understanding of preparing root cause analysis for any network and server outages.

• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world

• Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP

• Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.

• Knowledgeable on Layer 1-3 troubleshooting.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.

• Network certifications. CCNP/JNCIP preffered

• Any expertise in the field of Optical is a plus.