Network Operations Engineer

Tek Systems; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading company in Singapore is seeking a Networking Specialist responsible for managing core networking technologies and incident management. This role demands 8+ years of experience and a focus on driving restoration efforts across teams while aligning with company standards. The ideal candidate will demonstrate strong technical acumen in routing, switching, and troubleshooting, alongside effective communication skills.

Qualifications

• 8+ years’ experience in an Enterprise Network Operations support environment.
• Expertise in packet capture analysis and troubleshooting complex networking problems.
• Strong technical acumen and analytical skills.

Responsibilities

• Take the lead in triaging critical incidents and drive restoration efforts.
• Support and manage core networking technologies from data centers to end-user.
• Ensure alignment with standards, policies, and procedures.

Skills

TCP/IP

Routing

Switching

Network Virtualization

Troubleshooting

Communication

Education

Relevant Industry Certifications

Tools

Wireshark

Netscout

Splunk

Job description

• take the lead in triaging critical incidents
• drive restoration efforts across teams—regardless of where the root cause originates.
• responsible for supporting and managing core networking technologies

The Specialist is responsible for supporting and managing core networking technologies, including routing, switching, business-to-business connectivity, and emerging solutions such as Software Defined Networking (SDN), including but not limited to SD-WAN and network virtualization. Their expertise spans from large-scale data center networks to end-user environments, encompassing LTE and wireless infrastructure.

This role requires in-depth knowledge of networking protocols, troubleshooting methodologies, and both proactive and reactive support tools. All activities must align with the bank’s standards, policies, templates, and incident management procedures.

The Specialist works closely with internal teams—including architecture and engineering, product management, business stakeholders, and senior leadership—as well as with external vendors and service providers. Strong communication skills and a solution-oriented mindset are essential. As a subject matter expert, the Specialist is also expected to stay current with evolving technologies and industry trends to drive value across the organization.

Your background

You bring expertise in supporting network infrastructure, with a strong focus on managing and resolving incidents that impact business operations. In this role, you will take the lead in triaging critical incidents, ensuring rapid detection, response, and recovery. As the key focal point for network stability, you will drive restoration efforts across teams—regardless of where the root cause originates.

Required Skills:

·Minimum 8+ years’ experience in an Enterprise Network Operations support environment.

·Experience with Network technologies such as:

oRouting, Switching - LAN/WAN, TCP/IP, QoS, EIGRP, BGP, OSPF, Multicast, IPv4/v6, MPLS.

oNetwork Virtualization/ automation: Cisco ACI, Arista fabric Network (including cloudvision and VXLAN encapsulations) , Cisco DNAC/Catalyst center, PRISMA, Palo Alto CloudGenix.

oWiFi Technologies – Aruba/CISCO wireless Controllers, Access Points, Management Platforms.

oVPN tunnel protocols – SSL/TLS, GRE, L2TP, ESP, IKEv2 IPSEC

·Experience with troubleshooting complex networking problems.

·Expertise in packet capture analysis using Wireshark, tcpdump/ssldump from L2 to L7 traffic flow.

·Experienced in both proactive and reactive use of advanced network monitoring tools, including but not limited to: Netscout, Wireshark, Splunk, SevOne, HPNA, IBM Watson.

·Confident, Vocal, self-starter, organized and detail oriented.

·Strong technical acumen and analytical skills

·Strong verbal and written communication skills and ability to work with all levels ofmanagement and clients.

·Skilled at aligning actions with business impact and service restoration priorities

·Demonstrates ownership, accountable and can hold others accountable (professionally).

Desired Skills:

• Experience in Network design, implementation, or operations role.

·Experience operating in follow-the-sun 24/7 global support model.

·Experience working in greenfield, brownfield deployments, Low latency/high frequency trading environments.

·Worked with Network enclave deployments be it standalone or sub divided segmentation such as secure intranet.

·Experience with automation tools such as Python, Ansible and API structures.

·Experience with JIRA, Confluence, Agile framework & SCRUM ceremonies.

·Experience of working within financial services (Insurance, Banking, Investment banking).

·Experience with other network technologies.

oOptical transport, DWDM, Firewall, Proxy, loadbalancing, DNS/IPAM, AAA NAC- dot1x/radius.

·Possesses forward-thinking approach to risk identification and mitigation.

·Understand configuration management with tools such as Forward Networks and HPNA.

·Relevant and current Industry certifications in Network Technologies.

We regret to inform that only shortlisted candidates will be notified.

EA Registration No: NG XUAN, R24123530

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544