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A leading company is seeking a Network Engineer to manage daily security operations and incident management. The ideal candidate will be responsible for providing technical support, performing regular security reviews, and ensuring timely escalations. Candidates with CCNA certification and 2-3 years of IT experience are preferred, with an emphasis on troubleshooting skills in Cisco networking.
The Network Engineer is an operational role that aims to become the customers’ trusted advisor. The role will primarily focus on daily security operations and incident management adhering to the respective SLAs. This includes responding and providing initial triage of issues raised by users. driving towards resolution. The position will be a critical member at the assigned customer’s site to render user technical support, perform regular security reviews and ensure timely escalations to principals to diagnose and troubleshoot fault incidents.
This role will work directly with user to gather their requirement, the fault symptoms, provide and/or execute the resolution or work around based on security best practices.
The job scope also includes activities like system health check, handing change request, documentation, updating knowledge database, and preparing incident root cause reports.
Qualifications:
Interested applicants, please Email, fabianling@recruitexpress.com.sg
Fabian Ling Tuong Liing
R25129353
Recruit Express Pte Ltd
EA Licence No: 99C4599
RCB No.: 199601303W
We regret that only shortlisted candidates will be contacted.