Network Engineer (Data Centre)

ALPHAEUS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading company in Singapore is seeking a Network Support Engineer to assist in network implementation and support tasks. The role requires monitoring network health, coordinating with L3 engineers, and maintaining documentation. Candidates should possess a relevant degree and some experience in IT infrastructure, along with strong communication skills.

Qualifications

• 1–3 years of experience in IT infrastructure or network support roles.
• Willingness to work in shifts and after-hours.
• Able to travel to data centers.

Responsibilities

• Perform network implementation tasks based on provided scripts.
• Support L3 engineers during data center changes.
• Monitor network alarms and clear tickets.

Skills

Basic understanding of network concepts

Strong communication skills

Coordination skills

Education

Diploma or Bachelor's degree in Information Technology

Computer Science or related field

Tools

CCNA certification

Firewall certifications (Checkpoint, Palo Alto)

Job description

Key Responsibilities

• Perform network implementation tasks based on scripts and procedures provided by L3 Network Engineers.
• Escort and support L3 engineers during on-site data center changes and activities.
• Monitor network alarms and clear tickets in coordination with L3 engineers.
• Escalate circuit and connectivity issues to Telco providers and follow up on resolution.
• Provide hands-on assistance in physical installations (e.g., cabling, device power-up, console access) when required.
• Maintain implementation records and update documentation as instructed.
• Support routine checks and operational tasks to ensure network health and availability.

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1–3 years of experience in IT infrastructure or network support roles.
• Basic understanding of network concepts (e.g., TCP/IP, routing, switching).
• Willingness to work in shifts and support after-hours changes
• Able to travel to data centers
• Strong communication and coordination skills.

Preferred Skills

• Experience in supporting enterprise networks in data center environments.
• Experience in working at night shift
• Certifications like CCNA or basic Firewall certifications (Checkpoint, Palo Alto)

Details

Location : Changi Business Park