Network Engineer (Data Center, Rotating Shift in Ang Mo Kio)

Princeton Digital Group (Singapore) SG1 Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Network Engineer to ensure the operational integrity of its Data Center cable network. This role is pivotal in maintaining seamless communication and data transmission across international regions. You will engage in monitoring service tickets, installing network connections, and collaborating with vendors and technicians to resolve service issues. If you possess a diploma in Network or Computer Engineering and have a passion for network architecture, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• 2 to 5 years of experience in Network Architecture.
• Diploma or ITE in Network or Computer Engineering required.

Responsibilities

• Monitor and resolve Operations-assigned service tickets.
• Install and terminate copper and fibre cross-connects.

Skills

Network Architecture

Troubleshooting

Documentation

Vendor Management

Education

Diploma in Network Engineering

ITE in Computer Engineering

Tools

ServiceNow

RunSmart OS

Job description

We Are Looking For

As the Network Engineer, you will be reporting to the Senior Operations Manager. You will be responsible for the monitoring and maintaining the operational integrity of the Data Center cable network. Your role is crucial in ensuring uninterrupted communication and data transmission across international regions through the Data Center infrastructure.

Roles & Responsibilities:

• Monitor, resolve and update all Operations-assigned service tickets (trouble tickets and customer request, installations of electrical and physical equipment) throughout the daily shift using PDG’s ticketing system
• Installation and termination of all copper and fibre cross-connects to include gathering of requirements, designing, labelling, testing and documentation
• Remain informed and up to date on the policies and procedures in the ServiceNow knowledge base, RunSmart OS etc
• Support the safety and cleanliness of the environment and occupants by being proactive in identifying issues you see need resolution, opening tickets for maintenance and taking the needed steps to get it done
• Operate, monitor, maintain, and respond to abnormal conditions in facilities system.
• Work closely with vendors, field technicians, and telecommunications service providers to resolve service issues and improvements
• Provide escorts for clients, vendors, and contractors to various onsite locations.
• Ensure physical security of data centre, building, and occupants by maintaining site security protocols, badging requirements and data protection procedures

Job Requirements:

• Diploma / ITE in Network or Computer Engineering
• 2 to 5 years experience in a similar role relating to Network Architecture
• Able to work in Ang Mo Kio on a 12-hour rotating shift work schedule
• Prior experience in managing contractors (technical and soft services) and Technicians