Network Engineer

Singtel Group; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading telecommunications provider in Singapore is seeking an experienced professional to resolve complex customer issues and support network maintenance. This role requires a degree in Telecommunication or Computer Science and at least 6 years of experience in the IT/Telco industry, with expertise in IP routing and industry-standard certifications. Join us to build networks for tomorrow and enjoy a full suite of health and wellness benefits.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• Degree in Telecommunication, Computer Science, or relevant field.
• Minimum of 6 years experience in the IT/Telco industry.
• Possess industry-standard certifications such as CCNP/CCIP/JNCIP/JNCIS.

Responsibilities

• Resolve complex issues and meet customer needs.
• Perform 24x7 shift duties with occasional standby.
• Liaise with Business Units and vendors for service maintenance.

Skills

Degree in Telecommunication or Computer Science or Computer Engineering

Expertise in IP Routing protocols (BGP/OSPF/ISIS)

Expertise in MPLS and WAN & Ethernet technologies

Expertise in QoS and Traffic Engineering

At least 6 years of relevant experience in IT/Telco industry

Industry standard certifications (CCNP/CCIP/JNCIP/JNCIS)

Knowledge of ITIL processes and methodologies

Hands on expertise in Juniper and Cisco routers and switches

Good analytical and troubleshooting skills

Education

Degree/Diploma in relevant field

Job description

Select how often (in days) to receive an alert:

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Receiving and resolving complex issues and meeting customer needs.
• Required to perform 24x7 shift duties and with occasional standby for ad-hoc activities.
• Liaise and coordinate with SingTel Business Units and Overseas Telco on service level maintenance.
• Liaise with vendors to troubleshoot Customer Premise Equipment such as routers and switches (Cisco & Juniper).
• Technical escalation point Global Corporate Customers, internal operations staff and SingTel Global Office on service maintenance.
• Escalate to Tier 3 for any new issues and issues without known solutions.

Skills for Success:

• Degree in Telecommunication or Computer Science or Computer Engineering or Diploma with relevant experience.
• Expertise in IP Routing protocols such as BGP/OSPF/ISIS etc.
• Expertise in MPLS and WAN & Ethernet technologies.
• Expertise in QoS and Traffic Engineering.
• At least 6 years of relevant experience in the IT/Telco industry supporting ISP/Large Enterprise
• Possess industry standard certifications such as CCNP/CCIP/JNCIP/JNCIS
• Knowledge of ITIL processes and methodologies. Good to have ITILv3 certification.
• Hands on expertise in Juniper, Cisco routers and switches.
• Able to work independently with good analytical & troubleshooting skills.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.