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A leading company in Singapore is seeking a Network Engineer to provide support and build server, workstation, and storage systems. The role involves troubleshooting network issues, configuring systems, and assisting users with various technical problems. Ideal candidates should have strong knowledge in Cisco Firewalls and cybersecurity, with an ability to manage service levels effectively.
The primary responsibility of the Network Engineer is to build and provide support for server, workstations, and storage equipment.
· Provide first-level troubleshooting of devices, maintenance of laptops and tablets.
· Install and configure operating systems and software for users.
· Assist users with operating system, email, hardware, and software issues.
· Deploy PCs, notebooks, and printers as requested by users.
· Assist in troubleshooting network and wireless connectivity issues.
· Respond to incidents promptly, investigate, and provide temporary or permanent solutions for escalated incidents.
· Monitor Service Level Agreements and provide regular reports in a timely manner to relevant parties.
· Coordinate with third-party vendors or equipment suppliers to resolve problems.
· Good knowledge of Cisco Firewall implementation and setup.
· Good knowledge of cyber security implementation.
· Good knowledge of Windows Server OS from Windows 2000 to Windows 2024.
· Good knowledge of Windows MS SQL Server.
· Good knowledge of Windows Exchange Server.
· Good knowledge of Mdaemon Mail Server.
· Good knowledge of Mdaemon Gateway Security Server.
· Good knowledge of installing Sage 300 ERP System.
· Other ad hoc duties as assigned.