Provide post-sales installation and technical support to clients.
Competent in Microsoft Windows Server Operating System, TCP/IP, DNS, and troubleshooting of system issues.
Analyze requirements and perform network solutioning, planning, installation and setup of network systems.
Installation and configure cloud services like Microsoft 365, Microsoft Azure, Acronis Cloud and Sophos Cloud Service.
Provide network operation support, problem isolation, and troubleshooting for network incidents.